Retail Executive

3 weeks ago

Chennai Tamil Nadu India, Tamil Nadu Wonderla Holidays Ltd. Full time

We are seeking an enthusiastic Retail Executive to support daily retail operations at Wonderla Park, Chennai. The role involves assisting in Retail Outlet management, maximizing sales, maintaining stock accuracy, and ensuring a delightful guest shopping experience.


Responsibilities :

  • Support the Retail Manager in day-to-day store operations and sales execution.
  • Engage with guests to promote products and achieve sales targets.
  • Ensure stores are clean, well-organized, and visually appealing as per Wonderla brand standards.
  • Handle billing, POS transactions, and cash accurately.
  • Track stock levels, assist in replenishment, and report shortages promptly.
  • Support in organizing product displays, seasonal promotions, and special events.
  • Maintain records of sales, returns, and exchanges as per company policy.
  • Coordinate with warehouse and procurement teams for stock movements.
  • Provide excellent guest service through courtesy, product knowledge, and responsiveness.
  • Handle guest feedback and escalate issues to supervisors for resolution.
  • Comply with safety, hygiene, and operational SOPs at all times.
  • Assist in new product roll-outs, pricing updates, and stock audits.
  • Contribute ideas to improve sales per head (SPH) and enhance guest experience.


Requirements:

  • 2- 4 yrs of experience into retail sales and store operations.
  • Prior experience in retail or customer-facing environments.
  • Good communication and interpersonal skills.
  • Basic computer literacy (MS Office / POS systems).
  • Flexible to work in shifts, weekends, and holidays.
  • Energetic, positive attitude with a guest-first mindset.

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