Retail Executive

7 days ago

Chennai, Tamil Nadu, India Wonderla Holidays Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role & responsibilities

  • Support the Retail Manager in day-to-day store operations and sales execution.
  • Engage with guests to promote products and achieve sales targets.
  • Ensure stores are clean, well-organized, and visually appealing as per Wonderla brand standards.
  • Handle billing, POS transactions, and cash accurately.
  • Track stock levels, assist in replenishment, and report shortages promptly.
  • Support in organizing product displays, seasonal promotions, and special events.
  • Maintain records of sales, returns, and exchanges as per company policy.
  • Coordinate with warehouse and procurement teams for stock movements.
  • Provide excellent guest service through courtesy, product knowledge, and responsiveness.
  • Handle guest feedback and escalate issues to supervisors for resolution.
  • Comply with safety, hygiene, and operational SOPs at all times.
  • Assist in new product roll-outs, pricing updates, and stock audits.
  • Contribute ideas to improve sales per head (SPH) and enhance guest experience.

Preferred candidate profile

  • Prior experience in retail or customer-facing environments.
  • Good communication and interpersonal skills.
  • Basic computer literacy (MS Office/POS systems).
  • Flexible to work in shifts, weekends, and holidays.
  • Energetic, positive attitude with a guest-first mindset.

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