IT & Admin Support Executive (Contract Basis)

4 weeks ago

India Syntax HR Solutions Full time

Position : IT & Admin Support Executive (Contract Basis)

Experience : 2 to 3 Years

Pay Range : 3.00Lpa to 4.20Lpa

Shift Timing: 10:00 am to 7:00 pm IST

Job Summary:

We are looking for a reliable and technically sound individual who can handle both IT infrastructure and oversee day-to-day general administrative operations. This dual-role position requires a dynamic individual who can ensure the smooth functioning of IT systems while managing general office administration responsibilities efficiently.

Key Responsibilities:

A) IT Support & Infrastructure

  • Provide end-user IT support for hardware, software, and networking issues across office systems, production workstations, and servers.
  • Manage routine maintenance and address hardware wear & tear.
  • Maintain and regularly update system parts configuration worksheets.
  • Ensure smooth operations of workstation systems and setups.
  • Manage IT asset inventory (laptops, printers, routers, etc.).
  • Support and coordinate office and production workstation setup.

B) Procurement & Field Support

  • Coordinate procurement of IT system parts, accessories, and related essentials.
  • Provide IT setup and troubleshooting support for WFH employees.
  • Offer field service support for on-site installations, troubleshooting, or coordination.
  • Liaise with IT, utility, and office service vendors for smooth operations.

C) IT Operations & Scheduled Maintenance

  • Conduct scheduled servicing and upkeep of server room systems.
  • Plan and execute periodic hardware audits and manage data backup routines.

D) Administrative Responsibilities

  • Oversee general office maintenance, infrastructure upkeep, and vendor coordination for repairs, electricity, and housekeeping.
  • Ensure timely replenishment of office supplies and consumables.
  • Coordinate with the office assistant to ensure workplace safety and operational readiness.
  • Manage administrative tasks such as courier handling, recordkeeping, and meeting room setups.
  • Maintain office asset inventory and handle AMCs.
  • Support HR in the IT and administrative aspects of employee onboarding and offboarding.

E) Compliance & Documentation

  • Maintain documentation related to AMCs, IT licenses, service agreements, and procurement records.
  • Assist in periodic audits for asset verification and office compliance.

Requirements:

  • 2–3 years of experience in IT support and/or office administration.
  • Hands-on experience with system hardware, maintenance, and basic networking.
  • Working knowledge of office operations, asset tracking, and facility coordination.
  • Strong multitasking, communication, and organizational skills.
  • Ability to work independently, manage time effectively, and respond to dynamic needs.

Preferred Qualifications:

  • Diploma or Bachelor's degree in IT/Computer Science or a relevant administrative field.
  • Certifications in hardware, networking, or administrative support will be an added advantage.

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