Assistant General Manager
3 weeks ago
Key Responsibilities:
Customs Compliance & Documentation
- Ensure adherence to customs regulations and trade laws
- Manage documentation for shipments (invoices, packing lists, licenses, etc.)
- Resolve customs-related issues and maintain audit-ready records
Operational Oversight
- Coordinate with freight forwarders, shipping lines, and transporters
- Monitor shipment schedules, delays, and exceptions
- Optimize logistics costs and improve turnaround times
Strategic Planning
- Contribute to short- and long-term EXIM strategy
- Analyze trade patterns and suggest improvements
- Support budgeting and cost control initiatives
Stakeholder Management
- Liaise with government agencies, customs brokers, and international partners
- Provide customer service and updates to internal teams and clients
- Lead and mentor operational staff to meet service levels
Skills & Competencies
- Strong knowledge of import/export laws and international logistics
- Proficiency in ERP systems and trade documentation software
- Excellent communication in English and local language
- Attention to detail, problem-solving, and negotiation skills
- Ability to work under pressure and manage multiple priorities
Qualifications
- Bachelor’s degree in International Business, Supply Chain, or related field
- 5–8 years of experience in export-import operations
- Certifications in EXIM procedures or logistics preferred
Work Environment
- Office-based with occasional travel for vendor meetings or customs coordination
- Reports to: CCO
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