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Transition Manager,
3 months ago
Job Description:
In your role as a Transition Manager, you will be responsible for project related to broad cross section of
Johnson Controls teams spread globally.
- Defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities, and deliverables
- Responsible for transition methodology and milestone review process
- Work with various support functions like Finance, HR, IT, Admin, Talent Acquisition, Compliance etc. to ensure operational setup in India
- Lead hiring discussion, ensure adequate team hired well before announcement. Report out hiring progress and risk/mitigation as applicable
- Lead knowledge transfer activities from planning through execution from the Push locations to IBC
- Responsible for risk management, understand the business & operational risks & develop and execute mitigation plans
- Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on clarity
- Plan for, conduct and manage relevant trainings to be delivered to the operations teams
- Responsible for project communication and status update for ongoing transitions specific to governance steering committee, stakeholders, project team member, external resources and senior management etc.
- Maintain positive work relationships with members of other teams in and outside the IBC
- Assist in establishing and maintaining strong, collaborative relationships with internal and external stakeholders and ensure stakeholder satisfaction
- Attending/Leading calls / mails from internal & external stakeholders on different queries
- To continuously seek out better ways of performing the project and support process improvement initiatives
- To ensure compliance to applicable policies, guidelines, and regulations
- Publishing periodic project statistics and dashboard
How will you do it?
- Creating transition plans and documents to outline project expectations, scope, schedule, and budget requirements, as applicable
- Possess hands on experience in project management office (PMO) and be able to perform all activities within a project independently with minimal supervision and as per the requirement
- Ability to manage multiple projects simultaneously
- Responsible for end to end project deliverables and success
- Hands on experience in managing tollgates
- Conduction kickoff/workshops to provide staff with information on upcoming key deliverables
- Ensuring that transitions are planned and carried out in a timely manner and within budget
- Keeping all parties involved with the transition updated on its progress
- You may be required to prepare adhoc reports and status updates to assist the program
- Sound knowledge of business, ability to break complex problems into simplified achievable milestones
- Perform Root Cause Analysis for any issues raised or identified to avoid any future repetition
- Proactive in identifying issues/challenges/risk to project and develop mitigating actions
- Be proactive and innovate ideas to improve project deliverables, leverage best practices, lesson learnt
- Interaction with Internal and external stakeholders on a regular interval (Daily/Weekly/Monthly) in driving closure to all open issues in handling queries and escalations.
- Connect with all stakeholders on a regular basis (Briefing/Meetings)
- Ensure actions are closed/responded/escalated within agreed TAT
- Ensure all published reports are correct and errorless
- Contribute ideas and actions towards the continuous improvement of processes within area of influence
- Initiate and support process improvement initiatives and related projects
- Respond to inquiries from both internal and external stakeholders on a timely basis
- Maintain a positive cross functional relationship with other teams
What we look for
Required
- Graduate/ Postgraduate / Master’s degree in Finance or Accounting
- Essential: Over 8+ years of overall experience, preferably in Finance & Accounting.
- Essential: Around 3+ years of experience in Transition/Project Management Office
- Essential: Reporting, Analytical, Communication, Time Management skills & Excellent Presentation Skills
Preferred
- Experience in managing diverse projects such as ERP implementation/migration, CI projects
- Work experience in a Third party BPO/ Captive environment
- PMP, Prince2 certified
- Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to
- solution where required
- Strong will to deliver excellent quality, able to identify inefficiencies and propose improvements
- Distinctive stakeholder orientation, able to drive independent dialogue with stakeholders
- Demonstrates the ability to work as lead and train others
- Independency - works without supervision on more complex projects
- Self-starter (performance & Quality oriented) and a true leader
- Possess positive mental attitude and be flexible to work under pressure
