Program Manager, ABS Deployment Specialist
2 days ago
We are seeking a highly skilled Program Manager to lead the ABS Deployment transition process. As a key member of our team, you will be responsible for managing the end-to-end business process transition and deployment processes within ABS, ensuring smooth transitions, effective implementation of services, and alignment with organizational goals and policies.
Key Responsibilities- Planning and Coordination: Develops and manages the overall transition plan, ensuring activities align with overall objectives and timelines
- Performance Management and Transition Coordination: Oversees day-to-day rigorous performance management, delivering the receiving side of scope expansion, and ensuring value assurance. Coordinating scope expansion, managing transitions, and the launch of optimization and automation processes, including scaling ABS scope expansion & ensuring on-time delivery tracking.
- Knowledge Transfer and Change Management: Ensures a comprehensive documentation of existing processes, workflows, and systems is being created. Conducts training sessions for the offshoring / outsourcing partner's team to ensure they understand the processes and expectations. Ensures the offshoring / outsourcing team to shadow current employees to gain practical insights. Keeps all stakeholders informed about the transition process and timelines. Establishes channels for feedback to address any issues promptly.
- Implementation: Ensures implementation plan is known and accepted by all stakeholders (Start with a pilot phase to test the new setup and make necessary adjustments, gradually transition all processes to the partner, ensuring minimal disruption to operations).
- Governance and Risk Management: Designing governance structures, managing risk, budget costs, and system tools and platform.
- Stakeholder Management and Communication: Acts as the main point of contact between all stakeholders including internal and external stakeholders. Ensures stakeholders have access to all relevant information on the transition at all times.
- Education: Bachelor Degree with Relevant Business Experience or Masters Degree (preferred) in Business, Total Quality Management or similar.
- Experience: Minimum Relevant 7+yrs of experience. Project Management Professional (PMP), Certified Business Process Professional (CBPP), or Six Sigma are an advantage.
- Skills: Project Management: project planning, execution, risk mitigation, communication of progress to senior leaders. Technical skills: Expertise in systems like SAP, tools such as Tableau, and methodologies including Lean Six Sigma. Process Automation and Optimization: Skills in process automation, end-to-end (E2E) process design, and optimization. Communication and Collaboration: communication and collaboration skills to engage with various stakeholders. Change Management: expertise in managing change, understanding the impact on employees and processes and mitigate strategies to minimize risks. Strategic Thinking: ability to align the transition with the overall business strategy. Leadership and Team Management: ability to lead and motivate diverse teams, ensuring alignment along the process. Problem solving: ability to quickly identify and resolve issues.
AGCO is Great Place to Work Certified and has been recognized for delivering exceptional employee experience and a positive workplace culture. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruiting, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
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