Educational Program Advisor

4 weeks ago

Pune, Maharashtra, India ABS INTERNATIONAL Full time

About ABS INTERNATIONAL

ABS INTERNATIONAL is a renowned education institution that has redefined the concept of mentorship with its unique blend of on-the-job training and work experience. Our mission is to empower individuals to become industry-ready professionals by providing them with the necessary skills and knowledge.

Job Summary:

We are seeking a highly motivated and results-driven Inside Sales Educational Counselor to join our team. The primary responsibility of this role is to engage with prospective students, understand their educational needs, and guide them through the enrollment process for our educational programs. The successful candidate will play a crucial role in advising prospective students on the various courses offered, answering their queries, and assisting them in making informed decisions about their educational journey.

Key Responsibilities:

  1. Student Engagement: Engage with prospective students through various channels, including phone calls, emails, and online chats, to understand their educational goals and preferences.
  2. Counseling: Provide personalized counseling sessions to prospective students, guiding them on the suitable educational programs based on their interests, background, and career aspirations.
  3. Information Dissemination: Effectively communicate information about the courses, curriculum, admission requirements, fees, and other relevant details to prospective students.
  4. Follow-up: Maintain regular follow-up with prospective students to address any concerns, provide additional information, and guide them through the enrollment process.
  5. Sales Conversion: Utilize persuasive selling techniques to convert leads into enrolled students, meeting or exceeding monthly enrollment targets.
  6. Relationship Building: Build and maintain strong relationships with prospective students to foster trust and confidence in the institution and its programs.
  7. Data Management: Maintain accurate and up-to-date records of student interactions, inquiries, and enrollment status using CRM software.
  8. Collaboration: Collaborate closely with the admissions team, marketing team, and other departments to streamline the enrollment process and improve overall student experience.

Qualifications and Skills:

  1. Bachelor's degree in a relevant field.
  2. Proven experience in inside sales, educational counseling, or a related field.
  3. Excellent communication and interpersonal skills.
  4. Strong sales acumen with the ability to persuade and influence prospective students.
  5. Empathetic and patient approach towards understanding students' needs and concerns.
  6. Ability to work independently as well as part of a team in a fast-paced environment.
  7. Proficiency in using CRM software and other relevant technology tools.
  8. A passion for education and helping individuals achieve their academic and career goals.

Preferred Qualifications:

  1. Master's degree in Education, Counseling, or a related field.
  2. Prior experience in the education industry, particularly in higher education or vocational training.
  3. Familiarity with educational regulations, accreditation standards, and industry trends.
  4. Certification in counseling or sales training programs.

Work Environment: The Inside Sales Educational Counselor will primarily work in an office environment, interacting with prospective students via phone, email, and online platforms. Flexibility to work evenings and weekends may be required to accommodate student schedules. Additionally, occasional travel for recruitment events or conferences may be necessary.

Salary: Competitive salary range of $20,000 to $40,000 per month, plus incentives.

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