Program Manager, ABS Deployment
2 weeks ago
We are seeking a highly skilled Program Manager to lead the ABS Deployment and Transition process within our organization. As a key member of our team, you will be responsible for ensuring smooth transitions, effective implementation of services, and alignment with organizational goals and policies.
Key Responsibilities- Develop and manage the overall transition plan, ensuring activities align with overall objectives and timelines.
- Act as the main point of contact between all stakeholders, including internal and external stakeholders.
- Oversee day-to-day rigorous performance management, delivering the receiving side of scope expansion, and ensuring value assurance.
- Manage transitions & the launch of optimization and automation processes, including scaling ABS scope expansion & ensuring on-time delivery tracking.
- Develop and implement Standard Operating Procedures and Service Level Agreements.
- Ensure comprehensive documentation of existing processes, workflows, and systems is being created.
- Conduct training sessions for the offshoring / outsourcing partner's team to ensure they understand the processes and expectations.
- Establish channels for feedback to address any issues promptly.
- Bachelor Degree with Relevant Business Experience or Masters Degree (preferred) in Business, Total Quality Management or similar.
- Minimum Relevant 7+yrs of experience.
- Project Management Professional (PMP), Certified Business Process Professional (CBPP), or Six Sigma are an advantage.
- Expertise in systems like SAP, tools such as Tableau, and methodologies including Lean Six Sigma.
- Skills in process automation, end-to-end (E2E) process design, and optimization.
- Communication and collaboration skills to engage with various stakeholders.
- Change Management: expertise in managing change, understanding the impact on employees and processes and mitigate strategies to minimize risks.
- Strategic Thinking: ability to align the transition with the overall business strategy.
- Leadership and Team Management: ability to lead and motivate diverse teams, ensuring alignment along the process.
- Problem solving: ability to quickly identify and resolve issues.
AGCO is a Great Place to Work Certified company, recognized for delivering exceptional employee experience and a positive workplace culture. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruiting, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
We are proud to be an Equal Opportunity Employer.
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