Transition Manager

4 days ago

Pune, Maharashtra, India NR Consulting - India Full time
Job Title: Transition Manager

Job Title: Transition Manager

Experience: 6 to 8 years

Location: Kharadi, Pune

Mode of work: 5 days working from Office

Job Description:

Key Responsibilities:

  1. Support planning processes for programs and projects, manage deliverables, and ensure timely reporting.
  2. Lead and manage small standalone transition projects and engagements.
  3. Assist Transition Lead with administrative tasks such as reporting, process capturing, FTE onboarding, and knowledge transfer.
  4. Ensure accuracy and completeness of data collection and reporting.
  5. Track progress of transition deliverables and co-ordinate timelines.
  6. Comply with GBS project standards in methodology and tools; promote risk management and scheduling tools within the team.
  7. Handle transition-related travel administration tasks.
  8. Lead due diligence and process discovery activities for transition projects.
  9. Draft "as-is" process flowcharts and collaborate with operational teams to design "to-be" scenarios.
  10. Support operational teams in delivering SOPs and lead documentation on the knowledge management platform.

Requirements:

  • Significant experience working in a shared services or business process outsourcing environment, ideally in Procurement, Finance, Customer Services, or HR services.
  • Strong functional business acumen with proven analytical and numerical skills.
  • Advanced knowledge of MS Office products, including O365-based Project Online, SharePoint, Power BI, or other analytics tools.
  • Experience in complex data handling and visualization techniques.
  • Expertise in process workflow design, architecture, and relevant tools.
  • Self-starter with the ability to work independently and under minimal supervision.
  • Flexibility to assist multiple teams and manage a dynamic workload.
  • Ability to handle confidential matters with professionalism.
  • Proven multi-tasking and prioritization skills.
  • Excellent analytical, organizational, and presentation skills.
  • Strong verbal and written communication skills.
  • Broad operational experience, especially in customer-facing roles, with an understanding of other business functions.
  • Experience leading process mapping and/or workshop facilitation activities.
  • Familiarity with Project Management methodology and best practices (desirable).
  • Knowledge of Transition Management processes (desirable).
  • Familiarity with Continuous Improvement Methodologies (desirable).
  • Bachelor's degree.
  • Fluency in English and relevant regional languages.
  • Knowledge of local regulations and compliance standards.

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