Transition Manager
4 weeks ago
Job Title: Transition Manager
Experience: 6 to 8 years
Location: Kharadi, Pune
Mode of work: 5 days working from Office
Job Description:
Key Responsibilities:
- Support planning processes for programs and projects, manage deliverables, and ensure timely reporting.
- Lead and manage small standalone transition projects and engagements.
- Assist Transition Lead with administrative tasks such as reporting, process capturing, FTE onboarding, and knowledge transfer.
- Ensure accuracy and completeness of data collection and reporting.
- Track progress of transition deliverables and co-ordinate timelines.
- Comply with GBS project standards in methodology and tools; promote risk management and scheduling tools within the team.
- Handle transition-related travel administration tasks.
- Lead due diligence and process discovery activities for transition projects.
- Draft "as-is" process flowcharts and collaborate with operational teams to design "to-be" scenarios.
- Support operational teams in delivering SOPs and lead documentation on the knowledge management platform.
Requirements:
- Significant experience working in a shared services or business process outsourcing environment, ideally in Procurement, Finance, Customer Services, or HR services.
- Strong functional business acumen with proven analytical and numerical skills.
- Advanced knowledge of MS Office products, including O365-based Project Online, SharePoint, Power BI, or other analytics tools.
- Experience in complex data handling and visualization techniques.
- Expertise in process workflow design, architecture, and relevant tools.
- Self-starter with the ability to work independently and under minimal supervision.
- Flexibility to assist multiple teams and manage a dynamic workload.
- Ability to handle confidential matters with professionalism.
- Proven multi-tasking and prioritization skills.
- Excellent analytical, organizational, and presentation skills.
- Strong verbal and written communication skills.
- Broad operational experience, especially in customer-facing roles, with an understanding of other business functions.
- Experience leading process mapping and/or workshop facilitation activities.
- Familiarity with Project Management methodology and best practices (desirable).
- Knowledge of Transition Management processes (desirable).
- Familiarity with Continuous Improvement Methodologies (desirable).
- Bachelor's degree.
- Fluency in English and relevant regional languages.
- Knowledge of local regulations and compliance standards.
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