
Cisco Technical Account Manager
3 days ago
- Hybrid in Hyderabad, India (onsite 3 days a week)
- Permanent fulltime role with a fixed salary of 30-35 LPA
JOB DESCRIPTION
We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXMI scripting, and certificate lifecycle management. The ideal candidate will serve as a trusted advisor to our strategic customers, ensuring the successful deployment, operation, and optimization of Cisco solutions.
Key Responsibilities
• Customer Engagement & Relationship Management and Technical Expertise & Solution Delivery
• Build strong relationships with customer stakeholders and Cisco account teams.
• Conduct regular technical reviews and strategic planning sessions.
• Provide subject matter expertise in Cisco UCCE, including architecture, deployment, and troubleshooting.
• Develop and maintain VXMI scripts to support custom call flows and integrations.
• Lead efforts in certificate renewals, ensuring compliance and minimal service disruption.
• Collaborate with internal engineering and support teams to resolve complex issues.
• Deliver technical workshops, training, and documentation tailored to customer needs.
• Project Management & Coordination
• Support onboarding, upgrades, and migrations of Cisco contact center solutions.
• Coordinate with cross-functional teams to ensure timely delivery of services.
REQUIRED SKILLS AND EXPERIENCE
- Cisco UCCE Environments Experts
- VXMI Scripting
- Certificate renewals experience
- Cisco Webex
- Technical support expertise along with strong customer facing skills
NICE TO HAVE SKILLS AND EXPERIENCE
- CCIE CCNP
- Experience with Cisco Finesse, CVP, and ICM scripting.
-
Network Voice
3 days ago
Hyderabad, Telangana, India, Telangana HCLTech Full timeNetwork Voice - CISCOPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Primary Location: NoidaPosition Overview (Job Summary):The role involves designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. The architect will lead technical...
-
Cisco Presales Engineer
6 days ago
Hyderabad, Telangana, India Insight Global Full time ₹ 4,20,000 per yearHybrid in Hyderabad, India (onsite 3 days a week)Permanent fulltime role with a fixed salary of 30-35 LPAJOB DESCRIPTIONWe are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXMI scripting, and certificate lifecycle management. The ideal candidate will serve...
-
Cisco Network Engineer
1 day ago
Hyderabad, Telangana, India, Telangana Tata Consultancy Services Full timeSkill : UCCE components ICM, PG, CVP, CTI, Finesse, CUIC,CMYOE 5 to 10 Location: Bangalore/HyderabadJob Description :Experience in working in Agile Environment Very good Understanding of TCP/IP and troubleshooting of Cisco Network Connectivity. Updating network equipment to the latest firmware & IOS releases. Hands-on experience in Enterprise Switching –...
-
Data Engineer
4 days ago
Hyderabad, Telangana, India Cisco Full time ₹ 20,00,000 - ₹ 25,00,000 per yearData Engineer - Lifecycle Innovation & Optimization (LIO)Meet the TeamAt Cisco, we believe technology has the power to connect, empower, and drive us forward. The LIO (Lifecycle Innovation and Optimization) team is a dynamic group of people working on big transformational, highly visible initiatives and acquired company integrations. The Engineering team...
-
Cisco Webex Calling Engineer
1 week ago
Hyderabad, Telangana, India, Telangana Genpact Full timeExp: 4 to 7YearsLocation: HyderabadNotice Period: Up to 30daysResponsibilities: Reporting to the IS Operations Manager, Global Network Services the IP Telecommunications Engineer position is responsible for the delivery of network services in a global enterprise environment. The successful candidate must have a detailed knowledge of networking technology...
-
Network Architect
1 week ago
Hyderabad, Telangana, India, Telangana Cognizant Full timeAbout the CompanyWe are a leading organization committed to innovation and excellence in network solutions. Our mission is to provide reliable and efficient network infrastructure that empowers businesses to thrive in a digital world. We foster a culture of collaboration, continuous learning, and inclusivity.About the RoleA Network Architect plays a crucial...
-
Cisco Aci Professional
7 hours ago
Hyderabad, Telangana, India IDESLABS PRIVATE LIMITED Full time ₹ 10,00,000 - ₹ 15,00,000 per yearCisco AciCisco Nexus, Cisco ACI, Cisco FTD Demonstrated ability to troubleshoot and resolve issues on multiple hardware platforms i.e. Cisco Nexus, Cisco ACI, Cisco FTDCisco ACI & APIC Infrastructure experience is compulsoryShould have strong experience in installing, configuring, managing and maintaining Cisco switching and routing devices including Nexus,...
-
Cisco Voice IP Telephony Admin
2 days ago
Hyderabad, Telangana, India Talent Worx Full time ₹ 5,00,000 - ₹ 15,00,000 per yearTalent Worx, a leader in the Information Technology and Services industry, is seeking a Cisco Voice IP Telephony Admin to join our dynamic team. In this key role, you will be responsible for the design, implementation, maintenance, and troubleshooting of Cisco voice and video communication systems. Our ideal candidate has a deep understanding of IP telephony...
-
Technical Delivery Manager
3 days ago
Hyderabad, Telangana, India, Telangana BizAcuity Full timeJob Title: Technical Delivery ManagerLocation: Bangalore / HyderabadReporting To: [Specify Title - e.g., Head of Product or VP of Engineering]Role OverviewThe Engineering Delivery Lead is a high-impact, non-technical leadership role critical to bridging product strategy with execution reality. You will be the single point of accountability for the...
-
Inside Sales Account Manager
1 week ago
Hyderabad, Telangana, India, Telangana meanSquare.ai Full timeJob Title: Inside Sales Account ManagerLocation: Hyderabad,IndiaEmployment Type: Full-timeAbout the RoleWe are looking for a motivated and client-focused Account Manager who can blend sales expertise with technical understanding to drive success in the US offshore hiring market. In this role, you will be responsible for managing client relationships...