Manager

2 days ago

Hyderabad Telangana India, Telangana Cognizant Full time

Key Responsibilities

  • Cisco Network Infrastructure
  • Configure, deploy, and maintain Cisco routers, switches, firewalls, and VPNs.
  • Implement and manage routing protocols (OSPF, BGP, EIGRP) and LAN/WAN connectivity.
  • Monitor network performance, conduct capacity planning, and apply firmware/IOS upgrades.
  • Troubleshoot complex Layer 2/Layer 3 issues, ensuring minimal downtime.
  • Aruba Wireless Solutions
  • Deploy, configure, and manage Aruba wireless controllers and access points.
  • Implement enterprise-grade Wi-Fi solutions, including SSIDs, security policies, and roaming optimization.
  • Perform wireless site surveys, coverage analysis, and performance tuning.
  • Integrate Aruba solutions with ClearPass for NAC (Network Access Control) and policy enforcement.
  • Load Balancer Administration
  • Manage and configure application load balancers (F5, Citrix NetScaler, or equivalent).
  • Optimize application delivery, session persistence, SSL offloading, and traffic distribution.
  • Monitor load balancer performance, redundancy, and failover configurations.
  • Collaborate with application teams to ensure efficient and secure traffic flow.

Qualifications & Skills

  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
  • 12-15 years of hands-on experience in enterprise networking.
  • Strong knowledge of Cisco IOS/NX-OS platforms and troubleshooting methodologies.
  • Proven experience with Aruba wireless deployments and ClearPass integrations.
  • Hands-on expertise in application load balancer administration (F5, Citrix, A10, or equivalent).
  • Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
  • Basic knowledge of the tools like Wire-shark, Kentik, Prometheus or similar monitoring tools.
  • Knowledge on Linux OS will be an added advantage.
  • Experience with Python automation is a plus.
  • Monitor daily system health checks, incidents, and changes to ensure SLA compliance.
  • Maintain documentation of systems, configurations, patch cycles, and recovery plans.
  • Collaborate with security, network, and application teams to align operations.
  • Familiarity with network monitoring tools (SolarWinds, PRTG, Splunk).
  • Industry certifications preferred:
  • Cisco CCNA/CCNP/CCIE
  • Aruba ACMP/ACMX
  • F5-CA or equivalent

Leadership & Management

  • Lead a team of infrastructure engineers across shifts and locations.
  • Oversee resource allocation, scheduling, and task prioritization to meet service-level commitments.
  • Handle leave planning, team availability, and coverage to ensure uninterrupted operations.
  • Conduct regular performance reviews, mentor team members, and foster a culture of continuous improvement.

Soft Skills

  • Strong analytical and troubleshooting skills with a proactive mindset.
  • Excellent communication and documentation abilities.
  • Ability to work under pressure and handle escalated incidents effectively.
  • Collaborative approach when working with cross-functional teams.

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