Senior AI Consultant

Life on the team

The “GMS Technology Innovation” team is dedicated to the strategic deployment of Enterprise AI, shaping the future of Managed Services. Collaboration within the team is characterised by a spirit of innovation, knowledge sharing, and an open learning culture.

The mind map illustrates that teamwork encompasses various domains, such as Agent Management, Knowledge Management, Data Integration, and Platform Architecture. Team members contribute their expertise to jointly develop solutions and drive innovation

What you’ll do

• AI Agent Management:
• Steering and coordinating AI agents
• Create feasibility studies and strategic roadmaps for AI Agents and Use Cases
• Orchestrate service processes and data
• Developing self-service solutions
• Integrating AI-powered tools for service and support
• Data Lake / Knowledge Integration:
• Integrating data sources (e.g. ServiceNow, SAP, Jira, SharePoint)
• Utilising machine learning and natural language processing
• Establishing a central data pool for AI applications
• Build, train, and validate machine learning models using structured and unstructured data
• GMS AI Orchestration Platform Architecture:
• Developing and support the platform
• Ensuring scalability and security
• Integrating new services and technologies
• Innovate the platform

What you’ll need

To succeed in the team, the following skills and attributes are important:

• We are looking overall 15 - 20 years experienced candidates, as a AI consultant 6 - 8 years
• Interest in and openness to innovation and new technologies, especially AI
• Experience with data integration, machine learning, natural language processing, or platform architecture (e.g. ServiceNow, SAP, Jira, SharePoint)
• Experiences in Microsoft Azure, Copilot Studio, Machine Learning, CUDA, etc.
• Willingness to develop in a dynamic, technology-driven environment
• Excellent analytical skills and the ability to translate complex problems into understandable solutions.
• Ability to communicate technical details in a way that is accessible to non-technical stakeholders
• Teamwork and communication skills to collaborate effectively with cross-functional teams
• Independent working style with a high degree of responsibility and proactive problem-solving abilities
• Fluency in English is required to communicate effectively in international context

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses.

Learning and development

Our people are our strength which is why we offer leadership training, coaching, mentoring, professional development, and international opportunities. Whichever direction you choose to go in – whether it’s a well-trodden path or a completely new part of the business – we’ll support you. Our managers champion their people, powering their personal development and helping them to reach their full potential.

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued, and have a sense of belonging which is what we strive to achieve.

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision and our values, and that you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, we welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.