
Customer Executive – Travel
16 hours ago
Location: Saligramam, Chennai (Office-based)
Company: Tripate (Taabow Travels Pvt. Ltd.)
About Us:
Tripate is a growing travel company helping customers with group tours, customized travel plans, and visa services. We believe in offering genuine guidance and hassle-free service for travelers across India.
Role Overview:
We are looking for a Customer Executive who can manage incoming calls, guide customers on our tours, and assist them with tourist visa queries. The role involves clear communication, patience, and a passion for the travel industry.
Key Responsibilities:
- Answer and manage inbound customer calls professionally.
- Explain details of our group tours, itineraries, costs, and inclusions.
- Guide customers with information on tourist visa requirements and documentation.
- Maintain records of inquiries, leads, and bookings.
- Provide end-to-end assistance to customers for their travel needs.
- Coordinate with internal teams (tour managers & visa team) for smooth operations.
Requirements:
- Good communication skills in English + Tamil / Telugu (both preferred).
- Basic knowledge of tours, flights, and visas (training will be provided).
- Ability to handle calls patiently and explain clearly.
- Graduate in any stream; prior experience in travel/visa/customer service is a plus.
- Computer skills: Email, Excel, WhatsApp, and CRM handling.
Salary: ₹18,000 – ₹25,000/month (based on experience) + incentives.
Why Join Us?
- Be part of a fast-growing travel company.
- Friendly office environment in Chennai.
- Growth opportunities in travel, tours, and visa handling.
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