Customer Success Manager – French Language Expertise

7 hours ago


Noida Uttar Pradesh India, Ghaziabad SimplifyVMS Full time

Please note:


This is an onsite role all 5 days a week in our Noida office.

This role requires the resource to work in European (France) time shift.


About SimplifyVMS


SimplifyVMS is a leading VMS platform, providing cutting-edge Vendor Management System (VMS) solutions that empower organizations to manage their contingent workforce, direct sourcing, and total talent strategies. We leverage AI, automation, and advanced workforce analytics to deliver seamless, data-driven workforce solutions for global enterprises.

We are looking for a Global Head of Marketing & Demand Generation to drive our brand positioning, growth strategy, and customer acquisition in the competitive HR Tech SaaS market. This is a high-impact leadership role responsible for building and executing a global marketing strategy that accelerates pipeline generation, enhances brand visibility, and positions SimplifyVMS as a market leader in contingent workforce management and talent technology.


Job Overview


We are seeking a Customer Success Manager with French language expertise to support our growing global customer base. This role is pivotal in ensuring client satisfaction, product adoption, and continued success through training, support, and strategic guidance.


Key Responsibilities


Customer Success & Account Management

  • Act as the primary point of contact for French-speaking customers, ensuring high levels of satisfaction and engagement.
  • Develop and maintain strong relationships with clients, understanding their business needs and aligning them with SimplifyVMS solutions.
  • Proactively identify opportunities for product enhancements based on customer feedback.


Solutions & Implementation Support

  • Provide functional expertise on the SimplifyVMS platform, guiding customers through onboarding, configuration, and best practices.
  • Assist in troubleshooting system issues and liaise with technical teams to resolve client concerns.
  • Work closely with internal teams (Product, Sales, and Development) to ensure seamless solution delivery and continuous improvement.


Training & Enablement

  • Design and conduct training sessions (live and virtual) for clients, partners, and internal teams.
  • Develop training materials, including user guides, video tutorials, and FAQs, in French and English.
  • Facilitate knowledge-sharing sessions to enhance client self-sufficiency with the platform.


Qualifications & Skills

  • Fluency in French and English (both written and spoken) is required.
  • 5+ years of experience in Customer Success, Training, Solutions Consulting, or Technical Support, preferably in a HR Tech SaaS or VMS environment.
  • Strong understanding of workforce management, vendor management systems, or HR technology is a plus.
  • Excellent communication, presentation, and problem-solving skills.
  • Ability to manage multiple client accounts and prioritize tasks effectively.
  • Experience using CRM tools, ticketing systems, or customer support platforms is preferred.


Why Join Us?

  • Work with a global team in a fast-growing technology company.
  • Opportunity to shape customer success strategies and make a real impact.
  • Competitive salary, benefits, and career growth opportunities.


If you are passionate about customer success and have a knack for training and problem-solving, we’d love to hear from you



  • Noida, Uttar Pradesh, India, Ghaziabad Intensiv-Filter Himenviro Full time

    Job Title: Sales Executive (French-Speaking)Reports To: Sales ManagerAbout UsIntensiv Filter Himenviro is a leading provider of advanced air pollution control solutions,specializing in customized filtration systems and emission control technologies. With astrong focus on sustainability and innovation, we help industries achieve cleaner air andenvironmental...


  • Noida, Uttar Pradesh, India, Ghaziabad Kovaion Consulting Full time

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...


  • Noida, Uttar Pradesh, India, Ghaziabad BIG Language Solutions Full time

    Job title - Customer Service RepresentativeShift hours - US ShiftLocation - Sector 98, NoidaImmediate joiners only (Date of Joining is 11th August, 2025)Process - International Voice ProcessThe ideal candidate loves talking to people and proactively solving issues.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable...


  • Noida, Uttar Pradesh, India, Ghaziabad TGM SERVICES Full time

    About Magic Billion:Magic Billion is a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum from blue to white collar jobs). We are currently operating in 15 countries and send about 3000 Indians to global destinations every...


  • Noida, Uttar Pradesh, India, Ghaziabad Intensiv-Filter Himenviro Full time

    Job Title: Key Account Manager/Sales (German-Speaking)Reports To: Sales ManagerAbout UsIntensiv Filter Himenviro is a leading provider of advanced air pollution control solutions,specializing in customized filtration systems and emission control technologies. With astrong focus on sustainability and innovation, we help industries achieve cleaner air...

  • Sales Representative

    7 hours ago


    Noida, Uttar Pradesh, India, Ghaziabad Macgence Full time

    Sales Representative (Telesales)Are you looking for a new professional challenge in a modern, fast-growing company? If you are ambitious, motivated by human interaction, and passionate about business development, this opportunity is for you! Join a team where innovation, teamwork, and performance are at the heart of our success.Location: NoidaShift: Night...


  • Noida, Uttar Pradesh, India, Ghaziabad Cadence System Design and Analysis Full time

    Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.Cadence customers are the world’s most innovative companies, delivering extraordinary...


  • Noida, Uttar Pradesh, India, Ghaziabad MyOperator Full time

    About MyOperator:MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls,...


  • Noida, Uttar Pradesh, India, Ghaziabad HCLSoftware Full time

    Requirement: Architect – Mobile Device ManagementExperience: 12-15 years.Qualification: B.E., or B.Tech., or MCALocation - Noida/BangaloreJob DescriptionEnterprise Architect will be focusing on the development of our Mobile Device Management (MDM) product. This role is a blend of strategic architectural leadership and hands-on, low-level technical...

  • General Manager

    7 hours ago


    Noida, Uttar Pradesh, India, Ghaziabad Hireginie Full time

    About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their services—ranging from telecalling to sales and support—leverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries.Job Description:...