Regional Manager

4 weeks ago

Chennai Tamil Nadu India, Tamil Nadu VFRYT Full time

Job Description


Role Description:

This is a full-time, on-site role for a Regional Manager, based in Chennai. The Regional Manager will oversee daily operations, manage staff, develop strategic plans, and ensure customer satisfaction within their region.


Client Coordination:


  • Act as a point of contact for regional clients
  • Ensure SLA adherence and high service quality
  • Handle escalations and resolve service-related issues proactively

P&L Ownership:


  • Monitor regional profitability and cost control
  • Identify cost-saving opportunities in sourcing and routing
  • Drive performance metrics across the team

Team Leadership:


  • Lead and manage a team of operations executives, procurement officers, and field staff
  • Train, mentor, and monitor performance
  • Ensure alignment with VFRYTs core values and processes

Reporting & Strategy:


  • Generate daily, weekly, and monthly MIS reports
  • Provide market feedback, competitor insights, and process improvement suggestions
  • Collaborate with tech/product teams for feature feedback


Experience Required: 8+ years in logistics/supply chain with minimum 3 years in a regional leadership role


Qualifications


  • Experience in Logistics, Distribution, and Supply Chain Management
  • Strong leadership, strategic planning, and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze performance metrics and implement process improvements
  • Bachelors degree in Business Administration, Logistics, Supply Chain, or related field
  • Proficiency in using advanced technological tools for supply chain management
  • Strong vendor network in trucking/FTL industry
  • Hands-on, problem-solving attitude with people and team management skills
  • Familiarity with logistics software and basic data tools (Excel, CRM, etc.)
  • Strong communication skills Hindi Speaking fluency is a plus


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