Medical Counselor

2 weeks ago

Pune Maharashtra India, Maharashtra ALIV - Regenerative Wellness Full time


Job Description: IVF Medical Doctor & Counselor — ALIV Regenerative Wellness


Location: Pune, India Type: Full-time — On-site

Reports to: Clinical Director (IVF/ART)



Role Summary

Clinician who is equally strong at patient counseling and IVF clinical coordination. You’ll guide couples through the fertility journey end-to-end—education, consent, expectations, and protocol adherence—while supporting the medical team with scans, monitoring, procedures, and documentation.




Key Responsibilities


Patient Education & Counseling


  • Explain infertility workup, AMH/AFC findings, male factor basics, and treatment options (Ovulation induction, IUI, IVF/ICSI, cryopreservation) in clear, non-judgmental language.
  • Set realistic expectations on success rates, timelines, costs, and risks (e.g., OHSS, multiple pregnancy); obtain informed consent.
  • Provide ongoing psychological support; address FAQs and decision fatigue; involve couples appropriately.


Clinical & Procedural Support


  • Conduct history, examination, baseline investigations review; create case summaries.
  • Perform/assist follicular monitoring (TVS), endometrial tracking, trigger timing; coordinate OPU/ET scheduling.
  • Perform IUIs; assist OPU/ET under supervision if credentialed.
  • Coordinate with embryology/andrology on sample timing, consents, and chain-of-custody.


Treatment Coordination & Continuity


  • Build individualized treatment plans with the senior consultant; ensure adherence to protocols and medications.
  • Manage cycle calendars, reminders, and escalation for non-adherence or red-flags.
  • Discuss adjuvant options only per clinic protocol (e.g., endometrial interventions) with balanced, evidence-based framing.


Documentation, Quality & Compliance


  • Maintain EMR accuracy (labs, scans, drugs, complications, outcomes); prepare medical summaries.
  • Ensure ICMR/ART (Regulation) Act & Rules compliance: consents, registers, reporting, privacy.
  • Participate in morbidity/quality meetings; contribute to SOP updates and patient education material.


Cross-Functional & Patient Experience


  • Work closely with counselors, front desk, and finance to provide a seamless journey (lead → consult → cycle start → follow-up).
  • Support patient support groups, webinars, and on-ground awareness events when needed.




Qualifications


  • MBBS required; DGO/MS/DNB (ObGyn) preferred.
  • 1–5 years in infertility/IVF/ART clinic; fresh ObGyns with strong counseling skills may be considered.
  • Competent in transvaginal ultrasound for follicular monitoring, cycle management, and IUI.
  • Excellent communication (English + Hindi/Marathi), empathy, and cultural sensitivity.




Skills & Traits


  • Evidence-based, ethical counseling; simplifies medical jargon.
  • Calm under pressure; meticulous with documentation and consents.
  • Team player with ownership mindset; approachable and presentable.
  • Comfortable with EMR/CRM, Google Workspace; basic data interpretation.




KPIs (First 6 Months)


  • Consult-to-cycle start rate (ethical), and drop-out reduction between consult and stimulation.
  • Documentation accuracy & compliance audit pass rate.
  • Patient satisfaction/NPS for counseling sessions.
  • Cycle monitoring adherence (missed scan/trigger errors = 0).
  • Timely closure of patient queries and follow-ups.




90-Day Outcomes


  • Master clinic SOPs & compliance; independently run counseling + monitoring clinics.
  • Standardize counseling checklists, consent flow, and post-visit summaries.
  • Present one quality-improvement idea (e.g., reminder protocol, FAQ handout).




What We Offer


  • Structured IVF training, case discussions, and mentorship.
  • Modern facility and collaborative team; growth path to IVF Associate / Lead Counselor-Clinician.


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