Delivery Excellence Head

We are seeking aseasoned and visionary leaderto headGlobal Delivery OperationsacrossIndia, US, and Middle Eastregions. This is aCXO-track rolecarrying end-to-end accountability forservice delivery, client outcomes, operational excellence, transformation, and profitability.The Global Delivery Head will play a pivotal role in shaping NuSummit's delivery...

Head of Operational Excellence - R&I Hub L'Oreal Research & Innovation seeks a driven and experienced Head of Operational Excellence to spearhead the implementation of best-in-class operational practices within our R&I Hub. This pivotal role will orchestrate continuous improvement, optimize efficiency, and foster a culture of innovation by developing and...

WE ARE HIRING DELIVERY EXCELLIENCE ASSOCIATEJob Description: (As below)Process and Performance Improvement:Focuses on identifying and implementing improvements to existing processes to enhance efficiency and effectivenessProvide related support to ongoing delivery excellence initiativesSupport in organizations CMMI and ISO Certification processSecondary...

Summary of the position The incumbent would lead multiple technical project teams and would have managers reporting to him / her. The Delivery Director would set up new technology teams as well as run existing project teams for various BFSI clients across geographies. This would be a techno-functional-leadership role requiring a deep understanding of domain,...

Job PurposeResponsible for building culture of customer centricity in the CircleRole is required to drive operationalization and execution of TNPS, along with execution of Customer Insight processes.Ensure adherence to all regulatory guidelines for the CS function in the circle, including reporting to Law Enforcing Agencies and internal reporting.Ensure...

Job descriptionPosition SummaryAn Associate Group Head/Group Head would look into the day-to-day needs of an account and also ensure the long-term stability and growth of the relationship and revenue along with the Account Director. An Associate Group Head/Group Head must assist the Account Director to deliver brand objectives. An Associate Group Head/Group...

Job Details :Vice President - Service Delivery Head is accountable for leading and managing IT Infrastructure service delivery operations across India. This includes overseeing service towers such as NOC, SOC, Data Center, Cloud Operations, and End User Computing. The role ensures client satisfaction, operational efficiency, SLA compliance, and continuous...

Job DescriptionKPI and SLA Management- Lead daily stand-ups with Kroll Service Tower Leads and Genpact Teams using Service Now / Power BI tools to review performance, blockers, and priorities.- Monitor and drive delivery against KPIs and SLAs, ensuring timely resolution of issues and escalations.- Own and evolve dashboards, MI and other reporting for quality...

Sr. Program Manager/ Delivery Head- Life insurance (Software Testing)Experience : 20-25 yearsLocation : MumbaiMandatory: Automation Testing exposureLife insuranceOur client is a pureplay software testing firm for BFSI segment- testing a wide range of life insurance systems like Life Asia, Elixir, HP, GraphTalk and Ingenium.Position SummaryLeading the Life...

We are looking for a dynamic and strategic Creative Studio Head to lead the creative direction for our paper, book, and stationery product lines. This role blends creative vision with team management and operational discipline. The ideal candidate will not only drive brand storytelling, packaging, and product aesthetics but also streamline workflows, track...