Client Servicing Manager

1 day ago

Noida Uttar Pradesh India, Ghaziabad DopXP Full time

Company Description DopXP specializes in creating impactful experiential marketing campaigns that leverage sensory engagement to leave a lasting impression. Our goal is to ignite a "dopamine rush" in audiences, crafting unforgettable brand experiences. Each of our campaigns is thoughtfully designed to resonate emotionally and generate meaningful connections. Join us in turning everyday moments into powerful momentum that drives brand success. Role Description This is a full-time, on-site role located in Noida for a Client Servicing Manager. In this role, you will oversee client accounts, build strong client relationships, and ensure customer satisfaction throughout project execution. Your day-to-day responsibilities will include managing communication with clients, understanding their needs, collaborating with internal teams to meet project goals, and addressing any challenges to deliver exceptional service. You will act as the main point of contact for clients and ensure that their expectations are successfully met. Qualifications Strong skills in Client Services, Client Relations, and building long-term partnershipsProficiency in Communication and Customer Service to effectively manage client interactions and resolve inquiriesAbility to ensure Customer Satisfaction by anticipating client needs and delivering tailored solutionsExcellent organizational and problem-solving skillsProven ability to manage multiple projects and priorities simultaneouslyBachelor’s degree in Business Administration, Marketing, or a related fieldExperience in the marketing or experiential events industry is highly preferredEnthusiastic, self-motivated, and able to work in a collaborative team environment

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