Presales System Engineer

3 weeks ago

Kolkata West Bengal India, West Bengal Fortinet Full time

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.You would act as the key Systems Engineer to work closely with a sales representative in east India to handle Enterprise customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.As a Pre-Sales System Engineer, you will:Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.Pre-sales - assist in qualifying sales leads from a technical standpoint.Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.Conversant with networking applications and solutions.Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.Understand and follow escalation processParticipate in the development and support of presentations for customers and partnersClearly articulate technical elements of the Fortinet value proposition to customers and partnersContribute to the creation of case studies, white papers, and media articles for customers and/or partnersFoster a collaborative, team-based environment, sharing best practices and building lasting relationshipsEffectively negotiate and pursue conflict resolutionLead strategic (organizational) opportunities and proactively provide consultative supportCreate customer documentation for POCWork effectively with SME, Sales and Technical Support TeamWe Are Looking For:An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:8+ year's experience in technical/pre-sales support as a sales or systems engineerStupendous presentation skills5 - 7 years experience in Network & SecurityStrong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etcPreferably working in OEM.Why Join Us:We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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