
Field Service Engineer
15 hours ago
About the Role:
We are looking for a Field Service Engineer who is skilled in CCTV installation, configuration, maintenance, and troubleshooting. The ideal candidate should have hands-on experience with various types of CCTV systems (IP, Analog, Hybrid), DVR/NVR setup, and network configurations. This role requires on-site visits to client locations to ensure smooth operation, system performance, and customer satisfaction.
Key Responsibilities:
- Install and configure CCTV cameras, DVR/NVR systems, IP cameras, and related security equipment.
- Perform troubleshooting, diagnosis, and repair of faulty CCTV systems.
- Conduct site surveys to determine installation requirements and equipment placement.
- Handle cable routing, terminations, and ensure clean installation practices.
- Configure network settings, remote viewing, and mobile app integration.
- Provide preventive maintenance and respond promptly to service calls.
- Maintain accurate installation and service reports.
- Coordinate with the technical support team and vendors for issue resolution.
- Ensure safety, quality, and compliance standards are met at every site.
- Provide training or basic guidance to clients on system usage when required.
Required Skills & Qualifications:
- Diploma / ITI / B.Tech in Electronics, Electrical, or related field.
- Minimum 1–3 years of experience in CCTV or security system installation.
- Good knowledge of IP networking, cable management, and power systems.
- Experience with brands like Hikvision, Dahua, CP Plus, Bosch, Honeywell, etc. preferred.
- Ability to work independently and manage field tasks efficiently.
- Strong problem-solving and communication skills.
- Must be willing to travel to client sites and work flexible hours when needed.
Preferred Qualifications (Optional):
- Experience with Access Control, Fire Alarm, or Intrusion Systems.
- Basic knowledge of LAN/WAN networking.
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