Regulatory Compliance Analyst

Regulatory Compliance AnalystJob Description SummaryGeneral Profile • Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines • Solves complex problems; exercises judgement based on the analysis of multiple sources of information (e.g. oversight of data aggregation, leadership of client implementation processes, etc.) • Works independently, receives minimal guidance • May lead projects or aspects of a broader project or may have accountability for on-going activities or objectives • Impacts a range of client, operational, project or service activities within own team and other related teams – typically has end to end accountability for assigned processes, products or programs • “Seasoned professional” level at which career may stabilize for many years Functional Knowledge • Has in-depth knowledge and expertise in own job discipline and working knowledge of related job disciplines Business Expertise • Understands best practices; is aware of the competition and the factors that differentiate Finastra within the context of area supported • Understands how their own area integrates with others to deliver results Leadership • Acts as a resource for colleagues with less experience; may lead projects or professional programs/ processes with manageable risks and resource requirements Problem Solving • Solves complex problems; takes a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information and structures key trade-off decisions Impact • Impacts a range of business, operational, project or technical activities within their own and related teams through accountability for end to end processes, products or programs • Works within broad guidelines and policies Interpersonal Skills • Explains difficult or sensitive information; works to build consensus • May have direct client or key stakeholder interaction, navigates key issues and negotiates milestones • May provide process and subject matter advice at more senior levels The Global Career Framework is part of Power of 3 that provides insights points to help you understand what good looks like. Finastra Competencies build on our Power of 3 which provide more richness to expectations for all our employees around the values and observable, measurable skills and behaviors that are expected of each of us. Our competencies are aligned to Finastra Values which outline what each and every Finastra employee is expected to embody, exhibit and model in their interactions and the competencies help build this out more and provides the bases for how we can continue to evolve our role modelling of the Finastra Values. Individual Contributors Competencies: Customer Focus, Action Oriented, Drives Results, Self Development, Instils Trust, Situational Adaptability, Courage, Being Resilient, Tech Savvy, Cultivates Innovation, Collaborates, Communicates Effectively People Manager & Leader Competencies: Customer Focus, Action Oriented, Decision Quality, Plans & Aligns, Ensures Accountability, Instils Trust, Situational Adaptability, Strategic Mindset, Collaborates, Builds Effective Teams, Attracts & Develops Talent Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.What will you contribute?We are looking for an amazing individual to join a growing compliance team. Working as part of the Regulatory and Compliance Team within the Global Risk Management organization, this role will play a key part in the success of meeting the company’s regulatory and compliance obligations. The Regulatory and Compliance Team is responsible for key components of the company’s corporate compliance program such as, regulatory compliance oversight, policy governance, compliance training, investigations, regulatory supervision oversight, client due diligence and monitoring and the SOC program. Working as part of a team of attorneys and compliance professionals, this role will help enhance and mature the company’s compliance program.We are looking for someone who is interested in compliance with a strong third party risk management, vendor risk management, risk and compliance background to support the client compliance function. Broadly speaking, the client compliance activities include responding to client due diligence compliance questionnaires, ongoing compliance monitoring by regulated financial institutions, participating in client meetings, and facilitating client audits. Responsibilities & Deliverables:Your responsibilities and deliverables in the Client Compliance function will include, but are not limited to, the following:Day to day support of the client compliance programCollaborating with a small team of compliance professionals that are globally dispersedSupport of client audits and audit requests, including requesting and preparing materials, arranging logistics, coordinating meetings, facilitating communication, and development of responses,Management of client assessments to ensure timely and appropriate responsesEvaluate and escalate client compliance issues as appropriateTrack metrics on utilization of material and client support casesEnsure that standard due diligence and ongoing monitoring material is accurate and up to dateCommunicating with customers, including through meetings, as requiredTrack the expiration/refresh dates of all client due diligence material. Obtain and follow-up as necessary to ensure timely receipts of client due diligence updates. Update the product specific files within the client due diligence portalProvide necessary reporting to internal and external stakeholders on a regular cadence on the status of the program and priorities.Stay current with technology trendsReview compliance with security requirements pertinent to customer contractsMaintain a knowledge base of responses to commonly asked questions.-Required Experience:· Have 5+yrs of work experience related to Compliance, Third Party Risk Management, Vendor Risk Management, Audit, Customer Technical Support, Risk Management, and/or Procurement, particularly in financial services.· Familiar with risks related to IT application development and infrastructure maintenance, IT security, business continuity and disaster recovery, and emerging technology platforms – mobile device platforms, cloud services, Big Data, and social media.·Strong understanding of vendor risk management practices, including the lifecycle of risk identification, treatment, mitigation, acceptance, remediation as well as inherent and residual risks.·Knowledge and experience with laws, regulations, guidelines, and frameworks within the financial services industry that mandate information security and information risk management requirements such as FFIEC, NIST, ISO27001, GLBA, OCC Heightened Standards, and etc.· Experience with privacy laws such as CCPA and GDPR.· Experience triaging and prioritizing in-coming client requests.· Experience writing SOPs, process flow charts and overview documents· Ability to perform research to provide material and evidence with internal and external inquiries. · Coordinate with customer audits· Assist with crafting high-quality presentations and reports, conveying sometimes complex topics to several levels of management internally and with clients.· Tenacity with strong follow-up skills.· Strong ability to multi-task and works well under pressure· Executive presence and always exhibits professionalism with clear written and oral communication skills.Experience with data analytics tools such as PowerBi, Tableau Preferred Experience/Skills:Degree in the fields of Information Systems, Business Administration, or related major and possesses strong pragmatic business acumen.Professional technical certification such as Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Regulatory Vendor Program Manager (CRVPM) or Certified Third Party Risk Professional (CTPRP) preferred.Experience working in financial services and/or financial technology (FinTech) industries.Experience designing, implementing and working with data analysis and visualization tools, such as Power BI or Tableau and Expertise with Microsoft Excel and/or Word.Shift Timing: 2PM-11pm (IST)We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*· ESG: Benefit from paid time off for volunteering and donation matching.· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.