Retail Trainer
20 hours ago
Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.
We are looking for a Retail Trainer - Footwear to handle the training needs of our offline retail team using various methodologies, techniques and interactive activities.
Key Responsibilities:
- Design and execute orientation programs for retail teams
- Conduct onboarding training sessions for new hires
- Assign mentors and coaches to new sales team members
- Observe the customer journey and identify training needs for each touch point
- Organize role-playing activities to simulate difficult client cases
- Train retail team on product, service soft skills & KPIs in-store & in class room settings
- Apply various sales training techniques (e.g. gamification, case studies and group activities)
- Maintain updated records of training curriculum and material
- Design training calendar in discussion with the retail ops team
Desired Attributes:
- 2-4 yrs work experience as a Retail Trainer, Product Trainer, Sales Trainer or similar role
- Experience in retail industry preferably in sportswear
- Open to travel and visit the retail stores, as needed
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
- Excellent communication and presentation skills
- Ability to motivate employees to achieve sales targets
- BSc degree in Education, Human Resources or relevant field
- Additional certification in training will be a plus
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