EUC Nexthink Administrator
3 days ago
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
- Proactive Hardware & Software solving problems on End User Devices
- Analysis of trends and recording current health status of End User Devices
- Identification where and when the issue occurred and how many users are impacted
- Analysis of the events in timeline to identify root causes of issues very quickly
- Cooperation with various technical teams on root cause analyses and remediation plans
- Resolution of issues discovered.
- Documentation of findings and recommendations
- Reporting
- Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and software
- Providing input for collector packaging and assist in deployment scenarios
- Perform ongoing maintenance
- Check the Appliance health (CPU, Disk & Memory Utilization)
- Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.
- Maintaining customer specific EUCA documentation updated
- Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink Finder
- Recommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scripts
Secondary Skills
- ITIL Certification
- Very good knowledge of MS Windows 7, 8 and 10 platforms’ administration
- Knowledge of Active Directory 2008 and 2012
- Understanding of GPO configuration and management
- Experience with troubleshooting, diagnosing and fixing OS and AD related issues
- Understanding of TCP/IP networking
- Understanding of DNS, DHCP services
- Strong analytical skills
- Experience with analyzing system logs, events, and monitoring alerts
- Experience with diagnosing, resolving, and delivering root cause analysis for automatic alerts, issues and incidents
- Experience with identifying & investigating reoccurring issues and working with responsible support groups on addressing them (e.g. Network, SCCM, Security, Service Desk, Onsite Support)
- Knowledge of ITIL Processes
- Capability to understand and write technical documentation
- Experience with administration & troubleshooting of Microsoft System Center Suite applications and tools, especially SCCM would be considered as an advantage
- Knowledge of PKI and PowerShell scripting will be highly appreciated
-
Nexthink
3 days ago
Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full timePrimary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...
-
EUC Technical Engineer
3 days ago
Mumbai, Maharashtra, India, Maharashtra Travelex Full timeRole PurposeThe role is responsible for managing the End User Computing Device and Estate as primary role to ensure the effective deployment, configuration, and ongoing support of Intune for endpoint management and security within the organization. You will also be responsible for the design, implementation, and management of Microsoft Intune solutions in a...
-
Sr. Eng EUC support
1 week ago
Navi Mumbai, Maharashtra, India Clover Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per yearOpen Requirement: Sr. Eng EUC supportLocation: Airoli, Navi Mumbai (WFO)Experience: 10 yearsJob Summary:Senior End User Computing (EUC) Support Engineer with 10+ years experience and strong Windows Server administration skills to deliver advanced desktop and infrastructure support in a hybrid cloud environment.Key Responsibilities:Manage the IT sites daily...
-
Service Desk Manager
1 week ago
Mumbai, Maharashtra, India Burns & McDonnell Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionTeam Leadership & People ManagementManage the India-based CX team's day-to-day operations, including developers, solution specialists, and service desk team.Lead, mentor, and grow the team by fostering a culture of collaboration, innovation, and continuous learning.Oversee workload distribution, career development, and performance...
-
Sales Manager
2 weeks ago
Mumbai, Maharashtra, India ARA Resources Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The Company:Ara's client is a leading IT infrastructure services provider in India. The company offers Digital Solutions, Cloud Environment Management, Cybersecurity, Cloud Data Management, Hyperautomation and more. Location: Mumbai The Role:Sales Manager - Managed ServicesThe ideal candidate will be responsible for building sales strategy, sales...
-
Lead Technical Architect – Microsoft Platform
13 hours ago
Mumbai, Maharashtra, India General Mills Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description:Position TitleLead Technical Architect – Microsoft PlatformFunction/GroupDigital & TechnologyLocationMumbai- PowaiShift TimingRegularRole Reports toD&T Manager – Microsoft Platform, End User ComputingRemote/Hybrid/in-OfficeHybridABOUT GENERAL MILLSWe make food the world loves: 100 brands. In 100 countries. Across six continents. With...
-
EUC Nexthink Administrator
1 week ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
-
Euc nexthink administrator
2 days ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
-
Euc nexthink administrator
1 day ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
-
EUC Nexthink Administrator
9 hours ago
mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency) Primary Skills Proactive Hardware & Software solving problems on End User Devices Analysis of trends and recording current health status of End User Devices Identification where and when the issue occurred and how many users are impacted Analysis of the events in timeline to identify root causes of...
-
EUC Nexthink Administrator
2 weeks ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency) Primary Skills - Proactive Hardware & Software solving problems on End User Devices 1. Analysis of trends and recording current health status of End User Devices 2. Identification where and when the issue occurred and how many users are impacted 3. Analysis of the events in timeline to identify root...
-
EUC Nexthink Administrator
1 week ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
-
EUC Nexthink Administrator
7 days ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
-
EUC Nexthink Administrator
1 week ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency) Primary Skills Proactive Hardware & Software solving problems on End User Devices Analysis of trends and recording current health status of End User Devices Identification where and when the issue occurred and how many users are impacted Analysis of the events in timeline to identify root causes of...
-
EUC Nexthink Administrator
2 weeks ago
mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
-
EUC Nexthink Administrator
2 weeks ago
Mumbai, India Tata Consultancy Services Full timeDesired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...
