CloudEQ - Senior ServiceNow Developer - ITIL Framework

7 days ago

Anywhere in IndiaMultiple Locations, IN CloudEQ Software India Pvt Ltd Full time

Job Description :


As a Senior ServiceNow Developer / admin, you will be responsible for administering, configuring, and scripting , creating custom request form in the ServiceNow ITSM tool. You will be required to develop technical solutions that meet the business needs of the IT and other departments seeking to use ServiceNow. It will be crucial for you to fully analyze and understand user requirements in order to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.

As a leading IT services provider, we are looking for somebody with 7 years of relevant experience, to join cloudEQ India office (Remote).

Job Responsibilities :


- Client Side and Server Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, Script Includes etc )


- Client & Server API's (Ex: Glide Dialog Window, Glide Form, Glide Aggregate, Glide Record )

- Administration (includes Reporting, Email Notifications, Creating/Editing Home pages, Personalizing Forms )

- HTML/CSS/AJAX knowledge

- UI Pages & Jelly

- ACL and its debugging

- Knowledge of ITIL framework and good understanding of (Asset/Configuration/Incident/Problem Management, Product Catalog etc)

- Transformation MAP, Scheduler, Connection with other database/instance, WebService

- MID Server setup and Update set migration.

- Customize and develop for the ServiceNow Platform using JavaScript, CSS, HTML and Other Web Based scripting

- Create and maintain business rules using proven, advanced scripting techniques

- Create and maintain security access using ACLs via advanced scripts, roles, and conditions

- Effectively utilize multiple, complex UI policies

- Create, maintain, and troubleshoot complex workflows

- Establish complex internal and external / third-party integrations

- Collaborate with members of project teams to ensure successfully implemented projects which are completed on time and on budget, with a specific emphasis on Incident and Problem Management

(ref:hirist.tech)

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