ServiceNow Architect/Lead

2 weeks ago

Anywhere in IndiaMultiple Locations, IN Sureminds Solutions Pvt. Ltd. Full time

Responsibilities :

  • Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
  • Service Portal design, often in support of custom applications
  • Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
  • Knowledge of Custom apps/ App Engine.
  • Provide support of custom applications development and migration
  • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.
  • Implement ServiceNow in Domain separated instance.
  • Prior experience in leading technical governance boards and solution reviews
  • Ability to design end-to-end solutions to customer requirements.
  • Support Virtual Agent configuration and development.
  • Experience in ServiceNow Mobile app development
  • Worked on CSM, HRSD, GRC, ITBM modules.
  • Advanced knowledge of CSDM & CMDB
  • Expert in working on Performance Analytics
  • Knowledge of integration Hub required.
  • Excellent knowledge of ServiceNow Best Practices
  • Develop methodologies for consistent development, improvement, and deployment of designed solutions.
  • Active CSA + 2 Mainline certifications
Experience :
  • 8+ years of relevant experience with ServiceNow required.
  • 3+ years' experience with Java Script required.
  • ServiceNow System Administrator certification required.
  • At least 2 years in assessment, building & designing custom applications on ServiceNow.
  • At least 2 of the below required:
  • CIS - ITSM certification preferred.
  • CIS - CSM certification preferred.
  • Certified Application Developer (ServiceNow) preferred.
  • CIS - Risk and Compliance certification preferred.
  • Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
  • ITIL Foundations certification preferred.
  • Bachelor's degree or equivalent combination of education and experience.
  • Knowledge of LDAP/Active Directory.
  • Experience with HTML coding
  • Knowledge of Jelly script strongly preferred.
  • Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
  • Ability and willingness to lead.
  • Self-starter and innovator.

(ref:hirist.tech)

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