
E-Commerce Automotive Spare Parts Customer Service Representative
20 hours ago
Job Description: Automotive Customer Service RepresentativeLocation: Remote (North American Hours)Desired Skills and Experience:Education: Bachelor's degree in EngineeringRequired Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)Key Duties and Responsibilities:Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries promptly.Conduct product sales and process returns and related requests.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.Maintain records of customer interactions, comments, and complaints.Provide feedback to management regarding customer issues, concerns, and emerging trends.Adhere to communication procedures, guidelines, and policies.Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.Develop and document knowledge into useful content.Continuously enhance knowledge of products and services.Achieve or surpass performance targets.Participate in training and development programs to enhance customer service skills and knowledge.Requirements and Skills:Demonstrated experience in customer service.Automotive repair, parts, and component knowledge (required).Technical or engineering experience.Proficiency in English.Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.Ability to multitask, prioritize tasks, and manage time efficiently.Maintain a positive, empathetic, and professional demeanor with customers.Customer-centered approach with adaptability to various customer personalities.Teamwork skills for working with team members and other departments.Ability to work remotely in shifts aligned with market operational hours.Digital literacy.Willingness to achieve goals and pursue self-improvement.Capability to perform effectively under pressure.Ability to work North American working hours.Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team
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E-Commerce Executive
19 hours ago
Bhubaneswar, Odisha, India, IN Group Surya Full timeJob Title: E-Commerce ExecutiveDepartment: MarketingLocation: BhubaneswarCompany: Surya International Enterprise Pvt. Ltd.Job SummaryWe are looking for an experienced and detail-oriented E-Commerce Executive with at least 3 years of experience in e-commerce operations and content management. The candidate will be responsible for managing online product...
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Customer Service Representative
20 hours ago
Mohali district, India, IN TP Full timePosition-Customer Service Representative The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.ResponsibilitiesCommunicate with customers via phone, email and...
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System Administrator
20 hours ago
india, IN MGT-COMMERCE GmbH Full timeMGT-Commerce is a Berlin-based company founded in 2010 that specializes in providing managed cloud hosting services for Magento e-commerce shops on top of Amazon Web Services (AWS). As an AWS Advanced Technology Partner, MGT-Commerce offers 24/7 expert support to clients worldwide, delivering optimized performance and security for Magento stores through...
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Product Designer
20 hours ago
india, IN Monk Commerce Full timeThis role is ideal for a seasoned Product designer eager to transition into a leadership position and gain invaluable experience within a fast-paced startup environment. You'll have a direct impact on our product and design outcomes, enjoying significant ownership and autonomy.About Monk Commerce:We're a lean, high-performing team of 25, passionate about...
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Sales Manager – Automotive Domain
20 hours ago
, India, IN Votary Softech Solutions Pvt. Ltd. Full timeWe are looking for a highly motivated Sales Manager with proven experience in automotive domain sales, particularly in embedded software services and product engineering. The ideal candidate will be responsible for identifying business opportunities, nurturing client relationships, and driving revenue growth across Tier-1 suppliers and OEMs.Key...
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Sales Development Representative
20 hours ago
Bengaluru South, Karnataka, India, IN Shopalyst Full timeAbout Shopalyst :Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...
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Customer Service Specialist
20 hours ago
india, IN Triple Full timeTripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...
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Sales And Marketing Specialist
20 hours ago
, India, IN MTC Group Full timeAbout the CompanyMTC Group is an Conglomerate engaged in Metal Recycling, Trading and Manufacturing operations headquartered in Mumbai, India. We are India's Leading Scrap recycling and Metal Trading Company with an experience of over 4 decades. We trade in all types of Metals, including Ferrous, Non Ferrous, Ferro Alloys, Base Metals & Minor Metals. We also...
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Customer Service Officer/ Sales
19 hours ago
india, IN EcoOrigin Full timeWe're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Key ResponsibilitiesSales & Consultation:Engage with potential customers through various channels (phone, email, face-to-face, etc.).Conduct consultations to understand customer needs and recommend suitable products and solutions.Customer...
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Office Associate
19 hours ago
Haora, West Bengal, India, IN Pedro Leather Goods Full timeCompany DescriptionPLG is an administrative service to e-commerce international e-commerce brands.Role DescriptionThis is a full-time Office Associate role located on-site in Haora. The Office Associate will be responsible for daily administrative tasks, providing customer service, assisting with accounting, and ensuring smooth office operations. The role...