Key Account Manager

3 weeks ago

Bengaluru Karnataka India, Karnataka MakeMyTrip Full time

About the Opportunity:

Role: Key Account Manager - Corporate Channel

Level: Manager

Reporting To: Senior Manager - Corporate Channel

Location: Bangalore


About the Function:

MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company’s structure to deliver convenience, transparency, savings, and the power of choice. Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings.


About the Role:

As an Account Manager at MyBiz MakeMyTrip, you will be responsible for building and maintaining strong relationships with our corporate clients. You will act as the primary point of contact for clients, ensuring their needs are met and their expectations are exceeded. Your role will involve understanding client requirements, providing tailored solutions, and driving revenue growth through upselling and cross-selling initiatives.


What you will be doing:

  • Interfacing with decision makers of corporate organizations to pitch myBiz Product.
  • Handling entire sales cycle from lead generation, preparing and giving business presentations/ proposals to closing the final deal while managing a team of 4-5 Key Account Managers.
  • Developing a growth strategy focused both on financial gain and customer satisfaction.
  • Creating and maintaining a healthy sales funnel week-on-week. Building long-term relationships with new accounts and maintaining strong relationships with existing customers.
  • Analyzing the current market trends for scoping competition and adapting best practices.
  • Ensuring quick resolution of queries and escalations by clients to ensure smooth operations.
  • Working closely with the support departments such as creative, operations, tech, finance for Client /corporate on-boarding.
  • Taking the contracts from inception to closure with the help of legal department ensuring sales-cycle completion.


Qualification & Experience:

  • Well-rounded B2B experience.
  • Post-Graduation (MBA/PGDM) from reputed institute with 6-8 years of relevant experience.


Key Success factor for the role:

  • Understanding of commission structures, discounting, and basic knowledge of P&L management.
  • Passion for data and an exceptional ability to solve complex problems.
  • Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.
  • Excellent presentation skills

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