Senior Genesys Cloud Engineer

4 hours ago

Hyderabad Telangana India, Telangana Anlage Infotech P Ltd Full time

Dear All,


Hiring for Genesys Cloud Engineers for tier 1 MNC client, Hyderabad


Exp: 4+yrs

Work Mode: Hybrid

NP: Immediate


Required Skills & Experience

  • 4–5 years of hands-on experience with Genesys Cloud, including configuration, deployment, and performance optimization.
  • Proven expertise in AI-driven capabilities, such as:
  • Integration with Copilot and other intelligent assistant tools.
  • Utilization of AI summarization technologies to streamline workflows.
  • Implementation of Agent Assist features to support real-time customer interactions.
  • Strong background in IVR design and workflow automation, with a focus on enhancing contact center operations.
  • Demonstrated ability to leverage AI to improve customer experience and drive operational efficiency.
  • Experience in integrating third-party applications to extend platform functionality and support business needs


Interested candidates who can join immediate please apply with following details


Exp:

CTC:

ECTC:

NP:


Regards

Sweta K

  • Senior Data Engineer

    1 day ago

    Hyderabad, Telangana, India Genesys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Senior GeneSys Engineer

    7 days ago

    Hyderabad, Telangana, India Swift Strategic Solutions Inc Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Our technology services client is seeking multipleSenior Genesys Engineerto join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Senior Genesys EngineerExperience: 7+ YearsLocation: HyderabadNotice...

  • Senior Genesys Engineer

    7 days ago

    Hyderabad, Telangana, India Weekday AI Full time ₹ 19,00,000 - ₹ 24,00,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...

  • Senior Genesys Engineer

    5 days ago

    Hyderabad, Telangana, India Weekday AI Full time ₹ 24,00,000 - ₹ 28,80,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeRequirementsWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...

  • Genesys Cloud Support

    7 days ago

    Hyderabad, Telangana, India C1 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    As an experienced developer, your role will involve developing high-quality applications and designing scalable code. Here are the details of your responsibilities: - Demonstrate product expertise. - Troubleshoot issues within the Genesys Cloud environment, including SIP & Network. - Understand Architect Call Flow changes in Genesys Cloud. - Assess complex...

  • Staff AI/ML Engineer

    7 days ago

    Hyderabad, Telangana, India Genesys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Genesys Contact Center Engineer

    4 hours ago

    Hyderabad, Telangana, India, Telangana Innova Solutions Full time

    Genesys Contact Center EngrPermanentHyd/ChennaiKey Responsibilities:As a key member of the Enterprise Contact Center team, you will be responsible for ensuring the seamless operation and performance of the Genesys Cloud CX platform and its integrations with CRM systems and analytics applications. Your role will involve:Technical Troubleshooting: Diagnose and...

  • Technical Lead

    7 days ago

    Hyderabad, Telangana, India Genesys Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Genesys Architect

    5 days ago

    Hyderabad, Telangana, India ZettaMine Labs Pvt. Ltd. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Hello,Greeting's from ZettaMineJob Title:Genesys Architect / Senior Genesys EngineerExperience Required:13+ Years (with minimum 8+ years in Genesys solutions)Location:Pan IndiaNotice Period:Immediate JoinersJob SummaryWe are seeking an accomplishedGenesys Architectwith over 13 years of IT experience and deep expertise inGenesys Cloud and Genesys...

  • Internal Audit Manager

    5 days ago

    Hyderabad, Telangana, India Genesys Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    locationsVirtual Office (Telangana)time typeFull timeposted onPosted Todayjob requisition idJR108577Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...