Senior Genesys Engineer-7+yrs-Hyderabad-Hybrid

This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeRequirementsWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Job Title : Genesys Test EngineerLocation : HyderabadPosition : Full TimeRequired Experience : 4+ yearsWork Mode : HybridTimings : 2PM - 11 PM ISTJob Description (Job Summary/Roles & Responsibilities):A As a Genesys Test Engineer , you will be an integral part of a focused team of 4-5 members responsible for testing and validating IVR solutions. You will...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Position SummaryWe are seeking a highly experienced and skilled Genesys PureConnect Engineer to join our team. The ideal candidate will have a minimum of 7 years of hands-on experience in the Genesys PureConnect environment, with a strong focus on troubleshooting, support, and maintenance. This role is critical to ensuring the stability, performance, and...

Key Responsibilities : - Lead and execute end-to-end Genesys Cloud implementations, upgrades, and migrations for various clients. - Conduct detailed technical workshops and discovery sessions to gather and document client business and technical requirements. - Design, develop, and optimize sophisticated IVR (Interactive Voice Response) and Call Flow...

Hello,Greeting's from ZettaMineJob Title:Genesys Architect / Senior Genesys EngineerExperience Required:13+ Years (with minimum 8+ years in Genesys solutions)Location:Pan IndiaNotice Period:Immediate JoinersJob SummaryWe are seeking an accomplishedGenesys Architectwith over 13 years of IT experience and deep expertise inGenesys Cloud and Genesys...

Job Summary:We are looking for a highly skilled Genesys Support Engineer with hands-on experience in managing and troubleshooting Genesys voice infrastructure. The ideal candidate will have deep expertise in Genesys Trunks, Media Regions, WebRTC, and Genesys Voice, along with a strong ability to resolve voice quality issues, number connectivity problems, and...

Job Title: Genesys Application Support (P3)Location: HyderabadExperience Range: 5 to 8 YearsDepartment: IT Contact Center Voice Technology (CCVT)Role Category: Application Support / Production Support (L2 Genesys & Avaya Contact Center)Process Overview:The Contact Center Voice Technology (CCVT) production support team provides L2 support for Consumer Banking...