Customer Care Executive

2 weeks ago


Jaipur, Rajasthan, India Snaphunt Full time

The Offering:

  • Opportunity to be part of a company with a strong history of success
  • A position that brings a wide range of learning chances
  • Collaborate and learn from top-notch professionals

The Position:

Your role will involve:

  1. Customer Interaction: Engage with customers via various channels to address inquiries, provide product details, troubleshoot issues, and resolve complaints promptly and courteously.
  2. English Proficiency: Display fluency in English communication to understand customer needs effectively, convey information clearly, and ensure exceptional service delivery.
  3. Issue Resolution: Apply problem-solving skills to investigate and resolve customer concerns, escalating complex cases when necessary, while ensuring timely resolution and customer satisfaction.
  4. Records Maintenance: Keep accurate records of customer interactions, inquiries, complaints, and resolutions in the company's CRM system for future reference and analysis.
  5. Product Expertise: Gain in-depth knowledge of company products/services to offer accurate information, suggest solutions, and address customer queries effectively.
  6. Professional Conduct: Handle all customer interactions with professionalism, empathy, and a customer-centric approach, upholding the company's values and positive brand image.
  7. Teamwork: Collaborate with internal teams to coordinate responses, facilitate issue resolution, and ensure a seamless customer experience.
  8. Continuous Development: Stay informed about product features, industry trends, and best practices through training, self-study, and feedback mechanisms to enhance skills and knowledge continuously.
  9. Performance Targets: Achieve or surpass performance goals, including response times, resolution rates, customer satisfaction scores, and other key performance indicators (KPIs) defined by the company.

The Requirements:

  • Minimum 1 year of experience in Customer Service, preferably in the Telecommunications sector.
  • Graduation in any field from a reputable university.
  • Strong verbal and written communication skills in English.
  • Excellent interpersonal skills with the ability to connect and empathize with customers.
  • Problem-solving capabilities with a proactive and customer-oriented mindset.
  • Proficiency in CRM software and relevant tools is advantageous.
  • Prior experience in customer service or related positions is beneficial for experienced candidates but not mandatory.
  • Entry-level individuals with a passion for customer service and a willingness to learn are encouraged to apply.
  • Networker and relationship builder.

About the Company:

Our client's unwavering mission is to empower every capable and educated individual by offering meaningful job opportunities.



  • Jaipur, Rajasthan, India HR Executive Hub Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....


  • Jaipur, Rajasthan, India Dr. B. Lal Clinical Laboratory Full time

    Full-Time JaipurExecutive Customer Care:Customer Care Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our customer's trust. You should also be familiar with help desk...


  • Jaipur, Rajasthan, India Eat Better Ventures Pvt Ltd Full time

    Key Responsibilities: Identify and assess customers' needs to achieve satisfaction. Resolve product or servicerelated issues by providing appropriate solutions and alternatives. Keep accurate records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Maintain a positive, empathetic, and professional attitude...


  • Jaipur, Rajasthan, India QDegrees Full time

    As a Customer Care Executive, you will play a critical role in upholding our commitment to excellence in customer service. You will be responsible for monitoring and assessing the quality of customer service interactions, primarily through phone calls.Who are we:We are a business consulting and product innovation company. We empower our clients to enhance...


  • Jaipur, Rajasthan, India Smartmovess consultant zone Full time

    Job Profile: Customer care executiveExperience: Freshers can applyCTC:INR per monthJob Location: Jaipur, RajasthanWorking Day/s: Rotational ShiftSkills Required: Good Communication skills In English + Experience in same fieldSalary: ₹8, ₹20,000.00 per monthBenefits: Provident FundSchedule: Day shift Night shiftSpeak with the employer


  • Jaipur, Rajasthan, India Orena Consultancy Services Full time

    Responsibilities and DutiesPosition Customer Care Agent (International Process)Excellent English communication is required.Location Adarsh Nagar, JaipurSalary - 25K CTC (Fresher) & 33K CTC maximum(experienced)Experience International Voice Process exp. Will be preferred.cab facility available under 15 kmPromotion after 6 monthsWork From the OfficeAll...


  • Jaipur, Rajasthan, India Fortuco Resource Pvt. Ltd Full time

    Urgent Requirement Customer Care Executive Inbound Voice Process Domestic Freshers are welcome. We would need profiles withResponsibilities Handle incoming calls through inbound customer Good Communication in both English and Hindi, UG and Graduate from any field Fresher and Experienced both can apply Should Clear Versant Assessment with Score as VETI 4 and...


  • Jaipur, Rajasthan, India Variable Infotech india pvt. ltd. Full time

    Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions...


  • Jaipur, Rajasthan, India Variable Infotech india pvt. ltd. Full time

    Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions...


  • Jaipur, Rajasthan, India EMIAC Technologies Pvt Ltd Full time

    Position: Customer Care Executive InternLocation: Vaishali Nagar, JaipurDuration: 4 Months InternshipResponsibilities: Provide accurate information regarding products, services, and company policies to customers. Assist customers in navigating our website and placing orders. Resolve customer complaints and issues in a timely and effective manner. Record and...


  • Jaipur, Rajasthan, India White Force Full time

    Job Description: Customer care executives are experts in customer service, providing high-stakes customer service in large organizations and managing teams of customer care representatives. Any industry that involves business-to-customer sales employs customer care executives. They might work in a call center setting or in the corporate home office of a...


  • Jaipur, Rajasthan, India Entity Digital Sports Pvt. Ltd. Full time

    Responsibilities:- Respond promptly and professionally to customer inquiries, complaints, and requests for assistance: Provide accurate information about products, services, pricing, promotions, and company policies. Resolve customer issues and concerns effectively and efficiently, escalating complex cases to the appropriate department when necessary. To...


  • Jaipur, Rajasthan, India Entity Digital Sports Pvt. Ltd. Full time

    Responsibilities:- Respond promptly and professionally to customer inquiries, complaints, and requests for assistance: Provide accurate information about products, services, pricing, promotions, and company policies. Assist customers with order placement, tracking, cancellations, and returns. Resolve customer issues and concerns effectively and efficiently,...


  • Jaipur, Rajasthan, India Entity Digital Sports Pvt. Ltd. Full time

    Responsibilities:- Respond promptly and professionally to customer inquiries, complaints, and requests for assistance: Provide accurate information about products, services, pricing, promotions, and company policies. Assist customers with order placement, tracking, cancellations, and returns. Resolve customer issues and concerns effectively and efficiently,...


  • Jaipur, Rajasthan, India Finder Bro Full time

    Urgent Hiring Bpo ExecutiveVoice, Non voiceDomestic/InternationalLocation -Jagatpura/Mansarovar/Sitapura JaipurSalary 10k CT25 k CTC*Must have Good comm. Skills and fluent in English*- Experience Years- Salary- 1 Lac 25 Thousand To 3 Lac 25 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant- Qualification- Secondary School- Key...


  • Jaipur, Rajasthan, India Turiyam Consultancy Full time

    Designation Customer Care ExecutiveWork location - Jaipur,Rajasthan (Work from office) Excellent communication skills in English Min. qualification Class 12th pass Freshers can also apply Should be comfortable with rotational shifts/week offsJob Types: Full-time, Regular / Permanent, FresherSalary: Up to ₹32,000.00 per monthSchedule: Night shift Rotational...


  • Jaipur, Rajasthan, India Bravura Packers Full time

    As a Customer Relationship Executive at Bravura Packers, you will play a pivotal role in managing and enhancing relationships with our valued customers. You will be responsible for ensuring a positive customer experience, addressing inquiries, resolving issues, and fostering long-term partnerships. Your primary objective will be to uphold the company's...

  • Customer Care Caller

    2 weeks ago


    Jaipur, Rajasthan, India Sore Map limited Full time

    Sore Map limited is looking for a dedicated Customer Care Caller to join our talented team. In this role, you will be the main point of contact for customers who need assistance with our information technology and services. You'll be responsible for taking inbound calls and answering any questions the customer may have. You must be friendly, professional,...


  • Jaipur, Rajasthan, India M K S Infotech Solutions Full time

    Hi Connection,Designation Customer Support ExecutiveAfter training PLI will be added to your salary once you hit the floor.PLI stands for performance-linked incentives. It is entirely based on your performance. Like Attendance, login hours, Csat, DSAT and QA scores. 5 days of working Rotational shift Rotational week offs- working hours 9.5 hours which...


  • Jaipur, Rajasthan, India Turiyam Consultancy Full time

    Designation - Customer Care Executive for International ProcessSalaryJob Location : Jaipur,Rajasthan (Work from office) Excellent communication skills in English Minimum qualification Undergraduate/Graduate Freshers will be considered Should be comfortable in rotational shifts/week offs Should be available for immediate joiningJob Types: Full-time, Regular /...