Customer Care Caller

2 weeks ago


Jaipur, Rajasthan, India Sore Map limited Full time
Sore Map limited is looking for a dedicated Customer Care Caller to join our talented team.

In this role, you will be the main point of contact for customers who need assistance with our information technology and services.

You'll be responsible for taking inbound calls and answering any questions the customer may have. You must be friendly, professional, and empathetic to customers when they need help with our products or services.

You will also be responsible for documenting customer issues and solutions so that we can continually improve our products and services.


Responsibilities:

  • Document all customer interactions in our CRM system
  • Handle customer feedback and complaints
  • Maintain a high level of customer service
  • Provide product and service information to customers
  • Assess and escalate customer issues to appropriate team members
  • Meet call and quality monitoring requirements

Requirements:

  • High school diploma or equivalent
  • 2+ years of customer service experience
  • Excellent communication and interpersonal skills
  • Strong problemsolving skills
  • Ability to multitask and prioritize work
  • Technologically savvy with proficiency in Microsoft Office and CRMs
  • Experience with information technology and services is a plus

  • Tele Caller Executive

    2 weeks ago


    Jaipur, Rajasthan, India pinkcityjobs Full time

    telecallerTelecaller Job DescriptionA tele caller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up...


  • Jaipur, Rajasthan, India Dr. B. Lal Clinical Laboratory Full time

    Full-Time JaipurExecutive Customer Care:Customer Care Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our customer's trust. You should also be familiar with help desk...


  • Jaipur, Rajasthan, India timesjobs Full time

    SALARY:upto 20kLOCATION:Jaipur, Rajasthan, IndiaVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:FemaleEXPERIENCE: 6 months - 1 yearJOB DETAILSEnsure developing and maintaining relationships with customers via calls,chat and mails.Sharing the leads/ complaints, customer queries, grievances, etc. with the respective divisional team members, and follow-up for...


  • Jaipur, Rajasthan, India timesjobs Full time

    SALARY:upto 20kLOCATION:Jaipur, Rajasthan, IndiaVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:FemaleEXPERIENCE: 6 months - 1 yearJOB DETAILSEnsure developing and maintaining relationships with customers via calls,chat and mails.Sharing the leads/ complaints, customer queries, grievances, etc. with the respective divisional team members, and follow-up for...


  • Jaipur, Rajasthan, India timesjobs Full time

    SALARY:upto 20kLOCATION:Jaipur, Rajasthan, IndiaVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:FemaleEXPERIENCE: 6 months - 1 yearJOB DETAILSEnsure developing and maintaining relationships with customers via calls,chat and mails.Sharing the leads/ complaints, customer queries, grievances, etc. with the respective divisional team members, and follow-up for...


  • Jaipur, Rajasthan, India Eat Better Ventures Pvt Ltd Full time

    Key Responsibilities: Identify and assess customers' needs to achieve satisfaction. Resolve product or servicerelated issues by providing appropriate solutions and alternatives. Keep accurate records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Maintain a positive, empathetic, and professional attitude...


  • Jaipur, Rajasthan, India Orena Consultancy Services Full time

    Responsibilities and DutiesPosition Customer Care Agent (International Process)Excellent English communication is required.Location Adarsh Nagar, JaipurSalary - 25K CTC (Fresher) & 33K CTC maximum(experienced)Experience International Voice Process exp. Will be preferred.cab facility available under 15 kmPromotion after 6 monthsWork From the OfficeAll...

  • Tele Caller Executive

    2 weeks ago


    Jaipur, Rajasthan, India Soni Hospital Full time

    Job Description: Tele caller at Diagnosis CenterPosition: Tele callerSummary: As a Tele caller at the Diagnosis Center, your primary responsibility is to make outbound calls to potential and existing clients to promote our diagnostic services and schedule appointments for various medical tests and screenings. Your role is crucial in maintaining positive...


  • Jaipur, Rajasthan, India Variable Infotech india pvt. ltd. Full time

    Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions...


  • Jaipur, Rajasthan, India QDegrees Full time

    As a Customer Care Executive, you will play a critical role in upholding our commitment to excellence in customer service. You will be responsible for monitoring and assessing the quality of customer service interactions, primarily through phone calls.Who are we:We are a business consulting and product innovation company. We empower our clients to enhance...


  • Jaipur, Rajasthan, India Smartmovess consultant zone Full time

    Job Profile: Customer care executiveExperience: Freshers can applyCTC:INR per monthJob Location: Jaipur, RajasthanWorking Day/s: Rotational ShiftSkills Required: Good Communication skills In English + Experience in same fieldSalary: ₹8, ₹20,000.00 per monthBenefits: Provident FundSchedule: Day shift Night shiftSpeak with the employer


  • Jaipur, Rajasthan, India One clickk solution Full time

    SALARY IN HAND PLUS INCENTIVEPROFILE - CUSTOMER CARESKILLS - BASIC COMMUNICATION SKILLSEXPERIENCE - FRESHERS CAN APPLYLOCATION - MANSAROVAR (JAIPUR)Salary: ₹9, ₹14,500.00 per monthBenefits: Health insuranceSchedule: Rotational shiftAbility to commute/relocate: Jaipur City, Rajasthan: Reliably commute or planning to relocate before starting work...


  • Jaipur, Rajasthan, India Variable Infotech india pvt. ltd. Full time

    Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions...


  • Jaipur, Rajasthan, India Docsy Full time

    At Docsy, our mission is to place the patient back at the center of the healthcare experience - where they've always belonged. We build software to simplify complex health data collection, and transform it into valuable insights that empower businesses to increase patient engagement, enhance clinical outcomes and boost revenue.The RoleKey...

  • Tele Caller Intern

    2 weeks ago


    Jaipur, Rajasthan, India AppITron Solutions Pvt. Ltd. Full time

    Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the...

  • Customer Happiness

    2 weeks ago


    Jaipur, Rajasthan, India Link Talent and Management Services Full time

    Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

  • Tele Caller Executive

    2 weeks ago


    Jaipur, Rajasthan, India AppITron Solutions Pvt. Ltd. Full time

    Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the...

  • Tele Caller Executive

    2 weeks ago


    Jaipur, Rajasthan, India AppITron Solutions Pvt. Ltd. Full time

    Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the...


  • Jaipur, Rajasthan, India Entity Digital Sports Pvt. Ltd. Full time

    Responsibilities:- Respond promptly and professionally to customer inquiries, complaints, and requests for assistance: Provide accurate information about products, services, pricing, promotions, and company policies. Resolve customer issues and concerns effectively and efficiently, escalating complex cases to the appropriate department when necessary. To...

  • Tele Caller Full-time

    2 weeks ago


    Jaipur, Rajasthan, India HyreFox Consultants Full time

    Answering phones and explaining the product and services offered by the company. Resolving queries and issues related to the products and services. Suggesting solutions based on the customer's needs and requirements. Graduate in any field. Well versed with computers. Oral and written proficiency in English is a must.Other Details:- Keywords:LocationJaipurJob...