Administrator - Service Desk

1 week ago


Mumbai, Maharashtra, India Microland Full time
Required Skills
Technology | Cloud Platforms, Administration | Any platform
Behavioral | Aptitude | People skills
Technology | (Operating) System Administration | General Systems Admin
Technology | Web Servers Administration | Any Platform
Technology | Platform Administration Activities | Performance Optimization
Technology | Application Server Administration | Any Platform
Technology | Web Services | Formats

Education Qualification :

Engineer - B.E / B.Tech / MCA
Applications administrators Sr. Lead oversee a range of tasks related to computer applications, including tech support and troubleshooting.

They may provide support directly to end users, and may also serve as a liaison between internal teams and external clients.


  • Monitor the software application, and document and analyze problems.
  • Collaborate with IT at Microland to ensure proper integration of the application.
  • Work closely with IT at Microland and vendors to tune and troubleshoot problems.
  • Develop test plans to verify logic of new or modified applications.
  • Maintain system documentation.
  • Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services
with IT at Microland and clients, ensuring business operations will operate correctly in current and future
environments.

  • Set up administrator and service accounts.
  • Work closely with IT at Sam and the Office of Audits and Analysis to ensure appropriate controls and audit
logs are in place.

  • Provide advice and training to end?users.
  • Maintain current knowledge of relevant technologies and business processes.
  • Review the governing regulations to ensure proper program support.
  • Enable best practices.
  • Process automation.

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