Information Technology Service Desk

IT Service Desk Agent(24*7 Support)The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents are responsible to resolve level 1 IT requests in a timely fashion and...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

IT Service Desk Agent(24*7 Support)The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents are responsible to resolve level 1 IT requests in a timely fashion and...

Description Job Specification ROL01 IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents are responsible to resolve level 1 IT...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with business and...

Job Title Central Service desk /Call Handler /Mailbox Handler Posted on Experience Required 2 years Job Description Need Relevant Experience of Service desk Operations (like Call Response , Assigning, Follow-up, Call Update) along with effective user management skill . Sound knowledge about SLA Terms (RT/TAT/Priority /Severity) Awareness require about...

Job Title Central Service desk /Call Handler /Mailbox Handler Posted on Experience Required 2 years Job Description Need Relevant Experience of Service desk Operations (like Call Response , Assigning, Follow-up, Call Update) along with effective user management skill . Sound knowledge about SLA Terms (RT/TAT/Priority /Severity) Awareness require about...

Global Service Desk AgentLocation: Navi Mumbai, MH, IndiaDate Posted: Jun 19, 2023Description Job Specification ROL01 IT Service Desk Agent(24*7 Support)Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system....

Information Security Media Group (ISMG) is seeking a full-time Copy Editor Global Copy Desk.Copy Editor Global Copy Desk will be responsible for providing content support, copyediting, proofreading, creation and ideation, and other businesscommunicationcentric support to various internal departments and lines of business within ISMG. All noneditorial copy...

About WTW:Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical intersections...

Job Specification ROL01IT Service Desk Agent(24*7 Support)Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

About usIndicia Worldwide is an insight and technology-led communications agency with global production expertise.Why we exist:we create new valueAt Indicia Worldwide, our philosophy is one of 'creating new value'. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs...

IT Service Desk 2 Position at arrivia The IT Service Desk 2 position supports all first level technical incidents and service requests from multiple communication sources for the entire organization. Responsibilities : Provides excellent customer service by being courteous, knowledgeable, and professional. Helps create positive customer...

We have an excellent opportunity for the role of Service Desk on our Partner's payroll on contract basis. Interested candidates can refer the Skills:Min 2-5 years of experience Ticketing Tool & MS Excel KnowledgeHave excellent communication, influencing and customer management skillsITIL Certified Flexible to work in shiftsExcellent organizational and time...

Company Description NEC Software Solutions (India) is part of NEC Corporation, a Japanese multinational company that brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses, and society. We bring more than 30 years of experience in delivering end-to-end IT services. By leveraging our...

Information Security Media Group (ISMG) is seeking a full-time News Desk Editor to work with our global editorial staff.This News Desk Editor will be responsible for the intensive content editing of various ISMG publications and the digital content produced by the team's writing staff. Our websites cover information security issues in healthcare, financial...

About us Indicia Worldwide is an insight and technology-led communications agency with global production expertise. Why we exist: we create new value At Indicia Worldwide, our philosophy is one of 'creating new value'. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore "normal service" to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM -...