Head Program Management

7 days ago

sany, India RipplesIndia Group Full time

Responsible for planning executing andoverseeing multiple IT projects and programs aimed at achieving ourstrategic objectives.Collaborate with crossfunctional teams manageresources and ensure the timely delivery of highquality ITsolutions that align with our business goals.

Responsible for developing & directing IT Projectmanagement operations and strategic planning to meet organizationsgoal with both customer & internal focus. Provide overall strategic governance for projects byestablishing standards processes and tools used for effectiveproject delivery. Set performance benchmarksfor various roles in the organization and put systems and processesin place to measure performance. Lead thebudgeting process for the organization and track spends to adherecompliance to approved budgets. Optimise costsincurred in the organization through continuous tracking andcontrol.

KeyAccountabilities

Project Management /StrategicActivities

Establish Methodologies to set productivity and qualitytargets and to assess results for all projects. Establish rigorous project management discipline andtracking of project execution across all major projects in theorganisation Establish program plans of allmajor initiatives in the organisation and tracking of performancerelative to plan to identify project health and establish earlyinterventions Respond to escalated projectissues that may impede project delivery and coordinatesolutions. Coordinate with various functionalheads to identify digital solutions and lead the creation of suchprograms. Coordinate teams with customertouchpoints (Cabin Crew Customer Experience Commercial) to develop programs aimed to solve customer issues andneeds. Monitor and analyze project metrics toidentify weakness or problems and propose operational improvementsand cost savings for future projects Provideonsite leadership for project teams by building and motivating teammembers to meet project goals adhering to their responsibilitiesand project milestones. Full projectlife cycle ownership : successfulproject delivery will include full implementation from initiationto deployment for one major or several minor initiativessimultaneously Report on project successcriteria results metrics test and deployment managementactivities. Manage the daytoday projectactivities and resources and chair the project management teammeetings. Participate in establishingpractices templates policies tools and partnerships to expand andmature these capabilities for the organization Understand the interdependencies between technologyoperations and business needs. Participateand/or drive feasibility studies vendor selections and proposalsfor evaluation by appropriate key stakeholders. Develop performance benchmarks for every role in theorganisation and develop systems and processes to evaluateperformance of organisation members

TransitionManagement

Coordinating any major transitions within the companysuch as financial technological operational and governancechanges. Analyzing any internal requests forchanges and consulting with senior management to deny or approvethe proposed changes. Creating transitionalplans and documents to outline project expectations scope scheduleand budget requirements. Leading workshops toprovide staff members with information on any major changes in thecompany such as new financial protocols or policies Ensuring that transitions are planned and carried out ina timely manner and within budget. Keepingall parties involved with the transition updated on its progress. Spotting any transitionrelated issues andcreating effective solutions to resolve them swiftly Providing companywide guidance during unplanned changessuch as the passing of a senior employee

TeamManagement

Leadthe program management team and head collaboration between BusinessUsers and software providers to build project solutions.

Min EducationalQualifications

Bachelors Degree in CS/IT or equivalent work experience MBA in relevant field is preferred. Exposure to financial and costaccounting PMP or equivalent certificationpreferred

Experience

  • 20 years of project management experiencegathering requirements from the client / business &documentation.
  • At least 1015 years ofexperience in change management/IT Transformation
  • 20 years of project management experience includingtracking and planning projects gathering requirements from theclient / business & documentation.
  • Atleast 8 to 10 years of experience in change management/ITTransformation

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