Cib fund Servicing Associate I associate

2 weeks ago

Bengaluru, Karnataka, India JPMorgan Chase Bank, N.A. Full time

Main Duties and Responsibilities:

  • The primary responsibility of this position is to manage the day to day Operations for the reconciliations Function. The person will in the management of the business deliverables and the team. The role/ position would also assume the responsibilities of shift manager and will report to the AVP of Mumbai Operations. The role would involve managing a team of around 12 to 18 people with 2 or 3 direct reports. The role involves close coordination and working with other client operations sites to ensure business goals and objectives are met.

Key Responsibilities would include:

  • Provide overall supervision / leadership to the staff during his/ her shift operating window.
  • Monitor and report shift and site/ shift performance.
  • Review staffing and volume trends to ensure the optimal capacity plan is in place.
  • Foster information sharing so that continuity of data exists within the site and across the business.
  • Develop an environment of continuous focus on quantifiable productivity and quality.
  • Constant and regular review of processes and performance with focus on improving departmental competency / performance rating.
  • Regular reviews of procedures assuring new processes are documented.
  • Identify business knowledge gaps and ensure everyone has ownership of deliverables.
  • Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability.
  • Develop and lead a team that is responsive to dynamic organizational and operational changes.
  • Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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