Fund Servicing Associate I

1 week ago

Bengaluru, Karnataka, India JPMorgan Chase Bank, N.A. Full time

The primary responsibility of the position is to provide comprehensive support on a day to day Operations for Transfer Agency, within the Corporate Investment Bank.

**Role description

  • Full operational support on NAV loading, price runs and reporting for the funds supported by JPM Transfer Agency.
  • Exposure to high daily volumes and large amounts.
  • Ensure timelines and service delivery standards are continually achieved.
  • Risk mitigation and escalation of issues in a timely manner.
  • Comply with policies, procedures and controls at all times for the safety of company and clients.
  • Partnerships with multiple groups within Transfer Agency operations along with other groups within company such as technology and other operation teams as and when required
  • Identify opportunities for process improvements and valueadded initiatives.
  • Follow JPMorgan's established processes and procedures; Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk
  • Identify & escalate all error/exceptions on identification.
  • Timely response on all internal and external queries/complaints
  • Good understanding of systems for timely and accurate execution
  • Exhibit effective communication with key stakeholders.
**Qualifications

  • Dedicated to superior client service and able to remain poised under pressure
  • Team player, professional and proactive approach to work, positive attitude
  • Very strong communication skills both oral and written
  • Excellent interpersonal skills
  • Ability to work with a high level of precision in a fast paced, deadline driven environment
  • Ability to collaborate and solve problems that involve multiple stakeholders
  • Ability to work independently with strong follow through
**Job Requirements

  • Bachelor's degree required (business discipline preferred)
  • 58 years' experience in the Financial Services industry, preferably with prior experience in Transfer Agency
  • Understand Trade life cycle and Transfer Agency operations
  • Extensive working knowledge of Microsoft Office products including Word, Excel and Outlook
  • Good oral and written communications skills.
  • Must be able to work under pressure
  • Able to grasp/learn concepts and procedures quickly
  • Ability to work independently
  • Problem solving skills
  • Good time management and multitasking skills
**Competencies
-
Risk Aversion: Demonstrate a keen eye for details; look for and mitigate inherent and residual risks; clearly articulate risks and controls with all stakeholders
-
Client Service: Anticipate and identify customer needs; take action to meet customer needs; develop effective working relationships with internal and external customers; continually search for ways to increase customer satisfaction
-
Adaptability: Confidently handle day-to-day work challenges; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity
-
High Aptitude: Able to quickly understand technical, procedural and functional information to solve problems and deliver information to clients and investors
-
Communicate Effectively: Demonstrate and convey an understanding of the comments and concerns of others; listen well in a group
-
Analyze and Solve Problems: Gather relevant information systematically; consider a broad range of issues or factors; grasp complexities and perceives relationships among problems or issues; include others in problem-solving efforts when appropriate


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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