Manager Business Systems Analysis
2 weeks ago
What you'll do as a Business Systems Analyst (BSA) Manager
- Elicit, interpret, and articulate a client's marketing vision, objectives, and connect them to targeted customer journeys/use cases
- Direct client discussions during discovery and enable translation of vision to scope covering data and technology needs
- Serve as the solution wide requirements subject matter expert driving exhaustive coverage of all Business Requirements, data needs, business rules, and execute translation of these into Functional and Non-Functional requirements.
- Lead and review detailed analysis of product feature fitment versus business requirements to create functional specifications for gap areas
- Lead and drive conversations stakeholders to validate design against requirements
- Elicit and guide BSAs to document client solution acceptance criteria ensuring coverage of business requirements and client objectives
- Be an ongoing trusted advisor to clients ensuring enhancements and future roadmaps conform to business objectives.
- Lead effective client meetings, make proactive recommendations, negotiate deliverables, and drive successful outcomes
- Define, adopt, and enforce business analysis delivery standards and best practices
- Manage a team of Business Systems Analysts, providing leadership, mentoring, feedback, completing performance appraisals, and career growth discussions
- Interviewing and hiring BSAs to contribute to the BSA practice
- Lead initiatives to develop and implement best practices, standards, and methodologies around business analysis and data analysis
Qualifications
- 12+ years of relevant business analysis work experience in the database/data-driven marketing space
- Ability to lead large/multiple client engagements and solutions, in addition to multiple work-streams within a solution
- Ability to direct and lead the documentation of business requirements, functional specifications, and other client deliverables
- Expertise in understanding and analyzing data from different sources
- Expert SQL skills
- Strong understanding of API, JSON, XML, and SOAP UI
- Ability to multi-task, prioritize, and quickly change priorities
- Excellent written and verbal communication skills
- Ability to work collaboratively with global teams
- Ability to lead a team of BSAs and mentor them through projects and support their career growth
- Ability to effectively navigate and lead a cross-functional organization to get work done
- Drive, initiative, and sense of personal accountability
- Understanding of Loyalty, Marketing concepts, and various marketing channels (added advantage)
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage, and retain qualified individuals of all backgrounds, including women, people of color, LGBTQ individuals, people with disabilities, and other underrepresented groups.
Who are we looking for?
We thrive on change and seek individuals who share our adaptability and thirst for knowledge. With a collaborative spirit and a culture of progression, we welcome those who want to grow with us.
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