Salesforce Platform Manager

2 weeks ago


Remote, India AMM India Pvt Ltd Full time

Summary :
We are seeking a strategic and experienced Salesforce Platform Manager to join our team.

You will take ownership of our Salesforce platform, overseeing its overall health, performance, optimization, and long-term growth strategy.

You will lead a team of Salesforce professionals (administrators, developers, etc.) and collaborate with business stakeholders to ensure Salesforce aligns with our evolving business needs.


Responsibilities :

  • Lead and manage the Salesforce strategy, roadmap, and budget.
  • Develop and implement a governance framework for Salesforce usage, security, and data management.
  • Manage and mentor a team of Salesforce professionals (administrators, developers, etc.).
  • Monitor Salesforce performance and identify opportunities for optimization.
  • Oversee system health and ensure system uptime and data integrity.
  • Implement data quality and data governance best practices.
  • Stay uptodate with the latest Salesforce features and functionalities, ensuring the platform remains innovative and adaptable.
  • Collaborate with business stakeholders to understand their needs and translate them into actionable Salesforce solutions.
  • Identify and implement Salesforce solutions that streamline business processes and drive user adoption.
  • Develop and maintain comprehensive Salesforce documentation.
  • Drive user training and adoption initiatives.
  • Manage vendor relationships with Salesforce and thirdparty integrations.

Qualifications :

  • Minimum 5+ years of experience in a Salesforce leadership role (e.g., Salesforce Architect, Senior Salesforce Administrator).
  • Proven track record of successfully managing, optimizing, and scaling a Salesforce platform.
  • Strong understanding of Salesforce architecture, best practices, and governance principles.
  • Excellent leadership and team management skills.
  • Experience in developing and implementing a Salesforce strategy aligned with business goals.
  • Excellent analytical and problemsolving skills.
  • Strong communication, collaboration, and interpersonal skills.
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines.
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