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Trading Services Associate

3 months ago

Bengaluru, Karnataka, India JPMorgan Chase Bank, N.A. Full time
As a Transaction Processing Manager, you'll be responsible for the operational management and control of the daily workflow within Benefit Payments Operations and/or Reconciliations

Responsibilities:

  • Manage the workflow through the life cycle of Benefit Payments Operations and/or Reconciliations
  • Operational management and control of the daily workflow within the process
  • Timely monitoring and escalations of aging breaks and work towards remediation of the same
  • Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
  • Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break, and event management, as well as all key metrics are produced as required
  • Provide direction and leadership to the team
  • Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
  • Continued review of content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities
This role requires a wide variety of strengths and capabilities, including:

  • Subject matter expertise in Reconciliation
  • Strong ability to learn ongoing stream of new markets, products, and processes
  • Strong risk and control awareness, including the ability to effectively prioritize workloads and work to critical deadlines
  • Confident communicator in all mediums with both internal and external clients
  • Strategic thinker, ability to review and implement process improvements
  • Bachelor's degree or equivalent, with minimum of 6 year experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
  • Proficient in Microsoft Office products including Word, Excel, Access, and Outlook


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.