Executive - Customer Service Desk

Desired QualitiesExcellent interpersonal skills & communication skillsShould have planning & organizing skillsShould handle customer queries efficientlyExposure working for an IT companies under remote service desk/technical supportExposure to ITIL based work environmentAbility to work in rotating shiftQualification CriteriaDiploma or Degree holderMinimum 2...

Desired Qualities Excellent interpersonal skills & communication skills Should have planning & organizing skills Should handle customer queries efficiently Exposure working for an IT companies under remote service desk/technical support Exposure to ITIL based work environment Ability to work in rotating shift Qualification Criteria Diploma or...

About WTW:Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical intersections...

IT Service Desk 2 Position at arrivia The IT Service Desk 2 position supports all first level technical incidents and service requests from multiple communication sources for the entire organization. Responsibilities : Provides excellent customer service by being courteous, knowledgeable, and professional. Helps create positive customer...

About usIndicia Worldwide is an insight and technology-led communications agency with global production expertise.Why we exist:we create new valueAt Indicia Worldwide, our philosophy is one of 'creating new value'. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs...

About us Indicia Worldwide is an insight and technology-led communications agency with global production expertise. Why we exist: we create new value At Indicia Worldwide, our philosophy is one of 'creating new value'. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore "normal service" to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM -...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Job Description The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore "normal service" to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern between...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore "normal service" to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern between 09:00 AM -...

Company Description NEC Software Solutions (India) is part of NEC Corporation, a Japanese multinational company that brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses, and society. We bring more than 30 years of experience in delivering end-to-end IT services. By leveraging our...

IT Service Desk Agent (JML Team)Location: IndiaAbout Apex:The Apex Group is a global financial services provider with 4,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.Every employee plays a part in making Apex who we are...

Required Skills: Service desk & Voice support, Good Communication skill. GoodtoHave 1 to 2 years relevant experienceThe primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line with the...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with business and...

The IT Service Desk 2 position supports all first level technical incidents and service requests from multiple communication sources (email, phone, text and walk-ups) for the entire organization.Responsibilities:Provides superior customer service by being courteous, knowledgeable, and professional.Creates a positive customer service experience and build...

IT Service Desk Agent(24*7 Support)The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents are responsible to resolve level 1 IT requests in a timely fashion and...

Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...

IT Service Desk Agent(24*7 Support)The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents are responsible to resolve level 1 IT requests in a timely fashion and...