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Service Delivery Manager(Industry 4.0)

4 months ago

Bengaluru, Karnataka, India ITC Infotech India Ltd Full time
  • Overall experience of 12+ years in IT with minimum 8 years of experience in Industry 4.0/IOT based program management.
  • 5 Years of Service Delivery experience using Microsoft Azure IoT/AWS IoT /Open-source stack for IT-OT convergence, operational efficiency, and Digital Twin for production operations
  • Help strategies, implement, and maintain program initiatives that adhere to organizational objectives.
  • Maintain organizational standards of cost, quality, and performance.
  • Have managed global teams across geographies with focus to deliver value to end customers.
  • Have led strategic and complex projects which require flexibility and adaptability to meet customer expectations.
  • Have managed large teams working in Agile Scrum methodology.
  • Work closely with Sales leaders for taking Industry 4.0 offering to existing customers and prospects.
  • Drive process improvement initiatives at practice level by bringing industry best practices for program/project delivery.
  • Mentor and guide Program Manager/Project Managers as part of Industry 4.0 practice.
  • Desire to work in a challenging and rewarding environment.
  • Good to have a background with the development experience in C#, .NET full stack, .NET with Azure experience and knowledge of DevOps process
  • Have good understanding of industrial/IoT protocol (MODBUS, OPC-UA, MQTT) for implementation of end-to-end Industry 4.0 solution from ?devices to decisions.
  • Engage with customer teams for incorporating technology solution aligned with trends in Cloud/Industry 4.0/IoT domain.
  • Have passion for building leading edge Digital Manufacturing/Industry 4.0 solution and capabilities.
  • Certifications ? PMP/PRINCE2/PMI-ACP/CSM/Six Sigma (Minimum 2 yrs relevant PM Certifications)