Client Success Associate, B2B

1 week ago


Mumbai, Maharashtra, India Amaha Full time
About Amaha

Amaha, a mental health organization founded in 2016 by Dr. Amit Malik and joined by Ms. Neha Kirpal in 2019, has created a mental health ecosystem offering treatment for various conditions like anxiety, depression, and more.

The organization boasts a team of 150+ experts providing therapy sessions, psychiatric care, self-care tools, assessments, and community support in 15+ languages across 600+ Indian cities.

They offer consultation services year-round, helping individuals find the right mental health professional. Their digital services include an award-winning mobile app with self-care tools and resources.

Additionally, Amaha offers workplace and college well-being programs supporting over 700,000 individuals nationwide. They recently acquired Children First, expanding their care from cradle to grave.

About the Role

We are seeking a Client Servicing Associate to manage corporate clients, focusing on building long-term relationships and delivering exceptional service. Responsibilities include handling inquiries, collaborating with teams, and providing updates to stakeholders.

Key Responsibilities
  • Cultivating strong client relationships
  • Maintaining client records
  • Responding to inquiries promptly
  • Managing incoming data files
  • Preparing reports
  • Collaborating with internal teams
Skills & Qualifications
  • Graduate from a reputable institution
  • 1-2 years of relevant experience
  • Excellent communication skills
  • Attention to detail
  • Ability to work independently and in a team
  • Strong organizational skills
  • Drive to innovate
  • Ability to perform under pressure
What's it like working at Amaha?

Joining Amaha means limitless learning opportunities in a transparent and exciting work culture. You'll work on diverse projects, collaborate with industry leaders, and be part of a creative and excellent-driven team.

Our team is youthful, energetic, and continuously growing. If you bring commitment, ambition, and grit, you'll thrive at Amaha for the long run.

This full-time remote role is based in Mumbai.



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