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Operations Executive

3 months ago


India Aloha Consulting Group Full time
Job Description
ACG_1963_JOB
Our client is an international logistics company in Vietnam that is looking for a qualified candidate to work for their Sea Division:
1. Operational Management
  • Plan and coordinate sea freight shipments, ensuring timely and accurate movement of goods.
  • Schedule vessel bookings and coordinate with shipping lines and carriers to ensure space availability and timely departures.
  • Determine the most efficient and cost-effective routes for shipments, considering transit times, costs, and customer requirements.
2. Documentation and Compliance
  • Prepare and manage all necessary shipping documentation, including bills of lading, packing lists, commercial invoices, and certificates of origin.
  • Ensure compliance with international and local regulations, including customs requirements, export/import regulations, and safety standards.
  • Coordinate with customs brokers and authorities to ensure smooth customs clearance processes for both exports and imports.
3. Customer Service
  • Serve as the primary point of contact for clients, providing updates on shipment status and addressing any concerns or issues.
  • Handle customer inquiries and resolve operational issues, such as delays, damages, or discrepancies in shipments.
  • Gather feedback from clients to identify areas for improvement and implement solutions to enhance service quality.
4. Coordination and Collaboration
  • Work closely with other departments, including sales, warehousing, and finance, to ensure seamless logistics operations.
  • Manage relationships with shipping lines, port authorities, terminal operators, and other third-party service providers.
  • Coordinate with overseas agents and partners to ensure smooth handling of international shipments.
5. Inventory and Cost Management
  • Monitor and manage inventory levels to ensure availability and timely dispatch of goods.
  • Track and manage operational costs, ensuring budget adherence and cost efficiency in logistics operations.
6. Performance Monitoring and Reporting
  • Monitor key performance indicators (KPIs) related to sea freight operations, such as on-time delivery rates, shipment accuracy, and cost performance.
  • Prepare regular reports on operational performance, providing insights and recommendations to senior management.
7. Process Improvement
  • Analyze current operational processes and identify opportunities for improvement to enhance efficiency and reduce costs.
  • Implement and leverage logistics management software and other technologies to streamline operations and improve accuracy.
8. Risk Management
  • Identify potential risks in sea freight operations, such as delays, damages, and compliance issues, and develop mitigation strategies.
  • Manage crises and unexpected events, such as vessel delays, port strikes, or adverse weather conditions, to minimize impact on operations.
Requirements
  • Good communication in Vietnamese and English.
  • Good understanding of Product Knowledge
  • Should have good contacts at depot and vendors ( who sell containers)
  • Report to the principals.
  • Update inventory
  • Punctual and sincere to work.
  • Self-Driven and self-motivated.
Contact: Thanh Hien Ho
Due to the immense number of applications, only shortlisted candidates will be contacted.
Requirements
Good communication in Vietnamese and English. Good understanding of Product Knowledge Should have good contacts at depot and vendors ( who sell containers) Report to the principals. Update inventory Punctual and sincere to work. Self-Driven and self-motivated. Contact: Thanh Hien Ho Due to the immense number of applications, only shortlisted candidates will be contacted.