IT Administrator

2 weeks ago


Cochin, Kerala, India EINSATZ Technologies Full time

Job Title:
IT Administrator

Location:
Kochi, Kerala, India

Duties & Responsibilities:

  • Maintain and manage the telephony system, troubleshoot issues, and ensure a reliable communication network for both voice and video calls.
  • Administer and support Microsoft Teams and SharePoint environments, including user access, file permissions, collaboration tools, and ensuring these platforms are optimized for performance and security.
  • Provide technical support for softwarerelated issues, including installation, troubleshooting, and updates to ensure seamless operations across the company.
  • Oversee the performance of computer systems, ensure regular maintenance is carried out, and updates are applied promptly.
  • Implement and maintain stringent security protocols to protect systems from cyber threats, including regular audits, updates to antivirus and firewall protections, and user education.
  • Assist users with their ITrelated queries, provide solutions to their problems, and offer training and guidance on new tools and systems.
  • Create and maintain clear and comprehensive technical documentation for IT systems and processes.
  • Continuously assess systems and processes for potential improvements and stay updated with the latest IT trends and technologies relevant to our operations.
  • Respond to and resolve IT incidents and service requests in a timely manner.

Skills/Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, or related field.
  • Proven experience in IT support, preferably with remote/telecommuting roles.
  • Strong familiarity with Microsoft Teams, SharePoint, and other collaboration platforms.
  • Experience in maintaining telephony systems and providing enduser support.
  • Knowledge of IT security best practices and computer systems maintenance.
  • Excellent problemsolving skills and ability to manage multiple tasks simultaneously.
  • Strong verbal and written communication skills in English to effectively liaise with the global team.
  • Ability to multitask and effectively manage time.
  • Good problemsolving skills and the ability to make datadriven decisions.
  • A positive attitude and capacity to work as part of a team.
  • Flexibility to work in shifts to cover Australian operating hours.
  • Immediate joiners are preferred.

Location:
Kochi based supporting Australian operations

Salary:
From ₹2,500.00 per day

Benefits:

  • Flexible schedule

Day range:

  • Monday to Friday

Shift:

  • Rotational shift

Ability to Commute:

  • Ernakulam, Kerala (required)

Ability to Relocate:

  • Ernakulam, Kerala: Relocate before starting work (required)

Work Location:
In person

Application Deadline: 30/03/2024

Expected Start Date: 15/03/2024
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