Production Support Engineer

2 weeks ago


Mumbai, Maharashtra, India AVE Promagne Full time


We are seeking a Technical Support Engineer with expertise in Django and deep cloud infrastructure knowledge, preferably across multiple vendors with a focus on AWS.

This role requires excellent communication skills and a background in DevOps.

Responsibilities :

  • Provide technical support for Ruby/Rails applications and cloud infrastructure.
  • Collaborate with teams to troubleshoot and resolve technical issues.
  • Maintain documentation and contribute to product improvement.
  • Participate in oncall rotation for customer support.

Requirements :

  • Bachelor's degree in Computer Science or related field.
  • Proficiency in Django development and troubleshooting.
  • Strong understanding of cloud infrastructure, preferably AWS.
  • Familiarity with DevOps tools (e.g., Docker, Kubernetes, Terraform).
  • Excellent communication skills.
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