Product Support

1 week ago


Kanpur, Uttar Pradesh, India Quess IT Staffing Full time

About Us
"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India's leading business services provider and largest domestic private sector employer. Quess Corp Limited is - 'A Great Place to Work' certified - a testament to our excellent culture, people, and processes."

About Company

Roles and Responsibility

Job Description:

Product Support

Exp - 2 to 5years

Np

  • 15days to Immediate

Production Support Engineer Duties and Responsibilities:

Troubleshoot Issues:

  • When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem.

Assist Users:
This role entails interacting with product users, often external customers but sometimes also 's vital to address concerns promptly and maintain a helpful attitude, it's vital to address concerns promptly and maintain a helpful attitude

Prepare Technical Documentation:

  • Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps.

Suggest Improvements:
suggest overall product improvements, such as features that customers want.

These engineers should closely work with QA teams and Business teams.

Preferred Qualifications (Desired skills/Expertise)

  • Electronics graduate or equivalent degrees with experience
  • Experience in handling electronics hardware.
  • Experience in validating embedded products.
  • Experience in troubleshooting mechanisms.
  • Good to have knowledge about the IoT domain.

  • Product Manager

    1 week ago


    Kanpur, Uttar Pradesh, India Biz2X Full time

    Biz2X platform's world-class risk solutions are based on AI algorithms that enables auto decision- making and quick processing. Biz2X is "One Platform That Does It All" - automates lending, optimizes risk management, and improves operational efficiency.Learn More : & About Us: Names-Biz2Credit-and-Biz2X-to-its-Americas-Fastest-Growing-Companies-of-2023-and...

  • Regional Head

    1 week ago


    Kanpur, Uttar Pradesh, India Indbank Global Support Services Limited Full time

    Regional Head - Retail Assets - Housing Loan - Bank Position Purpose:As a Regional Asset Head at Indian Bank's Wholly owned subsidiary, you will play a strategic role in shaping the financial landscape at region level. Reporting directly to Head of Home loan & LAP, you will be responsible for assessing and evaluating financial performance of Retail Assets...

  • Product Manager

    1 week ago


    Kanpur, Uttar Pradesh, India Hungama Digital Media Entertainment Pvt. Ltd. Full time

    Location - Mumbai / NoidaRole, in brief:We are seeking an experienced and passionate Product Manager to lead the customer experience for our digital platforms namely mobile app (iOS and Android), TV.In this key role, you will be responsible for defining the product strategy, roadmap, and features that deliver an exceptional user experience across digital...


  • Kanpur, Uttar Pradesh, India Devo Full time

    Devo Technology is the only cloud-native logging and security analytics platform that releases the full potential of your data to empower bold, confident action. With unrivaled scale to collect all of your data without compromise, speed to give you immediate access and answers, and clarity to focus on the signals that matter most, Devo Technology is your...


  • Kanpur, Uttar Pradesh, India MyOperator Full time

    This is a remote position.Job Description:The Enterprise Customer Success Manager will be responsible for and will own the relationship with strategic enterprise accounts for MyOperator. The individual will be accountable for product adoption, revenue retention and expansion, and customer satisfaction of high-net-worth clients. The individual will be the...


  • Kanpur, Uttar Pradesh, India Aditya Birla Group Full time

    Designation:Assistant OfficerUpdated:May 28, 2024Location:Uttar Pradesh, IndiaOrganization:Metals1) Job PurposeThe purpose is to provide essential support and assistance to front-line sales and marketing team and ensure seamless and positive customer experience. By working collaboratively with front-line team and other departments contribute to overall...


  • Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh Full time

    Education: Bachelor Degree in any discipline with 0-10 years of experience. Excellent written and verbal communication in English and Hindi. Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement. Weekly Off: Rotational two- consecutive day off (it is a 5-day working week...


  • Kanpur, Uttar Pradesh, India T & A HR Solutions Full time

    JOB DESCRIPTIONThe Responsibilities:Directs all aspects of the business operations, including purchasing, scheduling, manufacturing,warehousing, shipping/receiving, quality assurance, and customer service.Control of all operational aspects including; revenue growth, profit, operations & production, quality,plant production development, health & safety,...


  • Kanpur, Uttar Pradesh, India Oracle Full time

    Role:As a member of the Support organization, your focus will be to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for...


  • Kanpur, Uttar Pradesh, India Walkaroo International Full time

    Minimum Required Experience : 2 yearsFull TimeSkills:Marketingcommunication skillsproduct knowledgeMarket KnowledgeSales ExperienceSales SupportMarket DevelopmentMarket AnalysisProduct Launch StrategyDescriptionA Regional PMT executive - Sports Shoes & Sandals is a key role PMT Economy, which acts as a connection between Central PMT and Regional Sales Team,...

  • CAD Engineer

    1 week ago


    Kanpur, Uttar Pradesh, India Pentair Full time

    Job Title : Design Engineer-MechanicalLevel : ContractReporting To : Engineering Manager, Aquatics Location : GEC-NoidaAt Pentair, we believe the health of our world depends on reliable access to clean water. We deliver a comprehensive range of smart, sustainable water solutions to homes, business and industry around the world. Smart, Sustainable Water...

  • Sales Engineers

    1 week ago


    Kanpur, Uttar Pradesh, India Thermodynamic Engineers Pvt. Ltd. Full time

    Company OverviewThermodynamic Engineers Pvt. Ltd. is a company situated in Kanpur Nagar, with a focus on manufacturing and trading. They specialize in producing various types of heat exchangers such as Shell & Tube Heat Exchangers, Extended Surface Heat Exchangers, and Air-cooled Heat Exchangers. The company also offers services for Energy Management...

  • Dotnet Developer

    1 week ago


    Kanpur, Uttar Pradesh, India Fiserv Full time

    What does a great Software Development Engineer do?As Software Development Engineer your focus will be on applying the principles of engineering to software development. The role focuses on the complex and large software systems that make up the core systems for the organization. You will be responsible for developing, unit testing, and integration tasks...

  • Sales Engineers

    1 week ago


    Kanpur, Uttar Pradesh, India Thermodynamic Engineers Pvt. Ltd. Full time

    Job Title: Sales Engineer at Thermodynamic Engineers Pvt. Ltd.About the Company: Thermodynamic Engineers Pvt. Ltd. is an ISO 9001:2008 certified company based in Kanpur Nagar. Specializing in the production of Shell & Tube Heat Exchangers, Extended Surface Heat Exchangers, and Air-cooled Heat Exchangers, the company also offers Consultancy Services for...

  • SPS T4 Associate

    1 week ago


    Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh - F26 Full time

    At , we strive to be Earth's most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history.The Selling Partner Support (SPS) organization in Amazon provides world-class...


  • Kanpur, Uttar Pradesh, India HCLSoftware Full time

    Job Description - Digital Sales – Customer Retention & Success (German Language Specialist)ARE YOU READY TO JOIN OUR TEAM?are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fast-growing, $2B software business and make an impact from Day 1 This is an exciting time to...

  • Renewal Manager

    1 week ago


    Kanpur, Uttar Pradesh, India HCLSoftware Full time

    Job Description - Digital Sales – Customer Retention & SuccessARE YOU READY TO JOIN OUR TEAM?are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fast-growing, $2B software business and make an impact from Day 1 This is an exciting time to be joining HCL Software, as...


  • Kanpur, Uttar Pradesh, India Times Internet Full time

    About Times Internet:At Times Internet, we build premium digital products that simplify and enhance the everyday lives of people. We are India's largest digital products company with a presence in a wide range of categories across news, entertainment, marketplaces, and transactions.Many of our products are market leaders & iconic brands in their own right....


  • Kanpur, Uttar Pradesh, India MKU Full time

    Key Responsibility Areas Support bid management and costing team in compliance sheet, BOM preparation in tenders. Prepare technical feasibility study document for tender preparation and bid enquiry. Responsible for weight calculation from tender to identify solution specs required to meet customer demand. Creating detailed sketches of designs to be used as...


  • Kanpur, Uttar Pradesh, India Oracle Full time

    Responsibilities displayed in the job postingDetailed Job DescriptionMinimum 7 years of experience in Oracle Identity and Access Management administrationResponsible for installation, upgrade, configuration, solve, and ongoing maintenance of Oracle Identity and Access Management on UNIX/Linux environment.Demonstrated expertise with trouble shooting Oracle...