Agent Customer Support(French)

1 week ago


Bengaluru, Karnataka, India lastminute Full time

Company Description


Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences.

More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.


The Group is headquartered in Chiasso, Switzerland and is looking for a Contributor - Software Development for its one of the development centre based in Bangalore, India.


Key responsibilities:

  • Identifying customer needs, investigating and recommending solutions.
  • Solving customer issues in a timely and accurate way and maintaining followups to ensure end to end resolutions are attempted and achieved for every customer connect.
  • Consistent upskilling as part of selfdevelopment to maintain process knowledge.
  • Maintaining coordination within teams to collaborate on solutions and escalations.
  • Work towards high CSAT and positive NPS consistently ensure positive customer experiences.

Requirements:

-
Excellent communications
Verbal and Written in English + the European language:

  • Attention to details, conflict resolution and relationship building.
  • Agents should also be able to help establish our reputation as a company that offers excellent customer support during all postsales procedures.


  • Bengaluru, Karnataka, India lastminute Full time

    Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, is among the worldwide leaders in the field, helping hundreds of thousands of...


  • Bengaluru, Karnataka, India lastminute Full time

    Company Description:Job Description Job Description**This role includes developing customer relationshipsKey responsibilities: Identifying customer needs, investigating and recommending solutions. Solving customer issues in a timely and accurate way and maintaining followups to ensure endtoend resolutions are attempted and achieved for every customer...


  • Bengaluru, Karnataka, India Truecaller Full time

    Hello, Truecaller is calling you from Bangalore, India Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...


  • Bengaluru, Karnataka, India Truecaller Full time

    Hello, Truecaller is calling you from Bangalore, India Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...


  • Bengaluru, Karnataka, India Truecaller Full time

    Hello, Truecaller is calling you from Bangalore, India Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...


  • Bengaluru, Karnataka, India Foundry Full time

    Welcome to Foundry, a cryptocurrency pioneer dedicated to advancing decentralized infrastructure. At Foundry, we're not waiting for a decentralized financial future — we're building it now. By empowering institutions with the tools they need to mine and stake digital assets, we're thoughtfully driving the industry forward with our team at the center of it...


  • Bengaluru, Karnataka, India Gama Advisory Services LLP Full time

    ResponsibilitiesImplement processes and procedures to ensure a top-notch customer experience.Handle customer inquiries via email.Collaborate with Team Leader to address and resolve any issues effectively.Address customer complaints, returns, and refunds through email correspondence.Process refunds for customers.Manage returns and replacements...


  • Bengaluru, Karnataka, India Truecaller Full time

    Truecaller is calling you from Bangalore, India Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...


  • Bengaluru, Karnataka, India lastminute Full time

    Company Description group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, leveraging technology to simplify the life of travellers. As a smart travel provider, we offer our customers an extensive offering for all their needs, from flights, hotels, holidays and city breaks to cruises, car hire, as well...


  • Bengaluru, Karnataka, India Truecaller Full time

    Hello, Truecaller is calling you from Bangalore, India Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...


  • Bengaluru, Karnataka, India lastminute Full time

    Company Description:Job Description Experience: 0-1 y**This role includes developing customer relationshipsKey responsibilities: Identifying customer needs, investigating and recommending solutions. Solving customer issues in a timely and accurate way and maintaining followups to ensure end to end resolutions are attempted and achieved for every customer...


  • Bengaluru, Karnataka, India Dnata Full time

    If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about travelling and enjoy collaborating with customers and colleagues across the world.We are looking for exceptional individuals who can be a part of our Customer...


  • Bengaluru, Karnataka, India Dnata Full time

    If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about travelling and enjoy collaborating with customers and colleagues across the world.We are looking for exceptional individuals who can be a part of our Customer...


  • Bengaluru, Karnataka, India Unisys Full time

    We Believe in BetterWe are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities...


  • Bengaluru, Karnataka, India timesjobs Full time

    Salary : Market StdClient Name :MNCEducation : AnySkills : French LanguagePriority : HighDescription :Roles and Responsibilities:CSRs will provide entry-level support to NetApp customers/ Client seeking support on services, products and sale.Responsible for opening and managing customer support cases, processing parts orders, dispatching for on-site...


  • Bengaluru, Karnataka, India timesjobs Full time

    Salary : Market StdClient Name :MNCEducation : AnySkills : French LanguagePriority : HighDescription :Roles and Responsibilities:CSRs will provide entry-level support to NetApp customers/ Client seeking support on services, products and sale.Responsible for opening and managing customer support cases, processing parts orders, dispatching for on-site...


  • Bengaluru, Karnataka, India timesjobs Full time

    Salary : Market StdClient Name :MNCEducation : AnySkills : French LanguagePriority : HighDescription :Roles and Responsibilities:CSRs will provide entry-level support to NetApp customers/ Client seeking support on services, products and sale.Responsible for opening and managing customer support cases, processing parts orders, dispatching for on-site...


  • Bengaluru, Karnataka, India Crystal Pro School Full time

    A customer service agent at a Bangalore airport is responsible for providing assistance and information to passengers and visitors at the airport. This may include tasks such as checking in passengers, handling baggage, answering questions about flight schedules and gate information, assisting with ticketing and reservations, and addressing any customer...

  • Backend Developer

    1 week ago


    Bengaluru, Karnataka, India Radius Agent Full time

    Company Description: Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent Realty,...


  • Bengaluru, Karnataka, India Unisys Full time

    Job Description We Believe in Better**We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving...