French Customer Service Executive

2 weeks ago


Bengaluru, Karnataka, India Gama Advisory Services LLP Full time
Responsibilities
  • Implement processes and procedures to ensure a top-notch customer experience.
  • Handle customer inquiries via email.
  • Collaborate with Team Leader to address and resolve any issues effectively.
  • Address customer complaints, returns, and refunds through email correspondence.
  • Process refunds for customers.
  • Manage returns and replacements efficiently.

Qualifications
  • Proficient in using computers.
  • Hold a Diploma/B1 Certificate in French Language.
  • Demonstrate a positive attitude and a commitment to high standards.
  • Work effectively as part of a team with strong time management skills.
  • Solve problems efficiently, focusing on results and building trust.
  • Excellent communication skills in English.
  • Strong proficiency in email writing.

customer service, team player, e-mail writing, email communication, French language, time management, communication skills, problem solving


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