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French Customer Service Executive
2 weeks ago
- Implement processes and procedures to ensure a top-notch customer experience.
- Handle customer inquiries via email.
- Collaborate with Team Leader to address and resolve any issues effectively.
- Address customer complaints, returns, and refunds through email correspondence.
- Process refunds for customers.
- Manage returns and replacements efficiently.
Qualifications
- Proficient in using computers.
- Hold a Diploma/B1 Certificate in French Language.
- Demonstrate a positive attitude and a commitment to high standards.
- Work effectively as part of a team with strong time management skills.
- Solve problems efficiently, focusing on results and building trust.
- Excellent communication skills in English.
- Strong proficiency in email writing.
customer service, team player, e-mail writing, email communication, French language, time management, communication skills, problem solving
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