Guest Relations Officer

1 week ago


Mumbai, Maharashtra, India Hyatt Centric Juhu Mumbai Full time
Summary


You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Guest Relation Officer/Executive is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.

You would be responsible to make a positive guest experience, VIP rooms and guests are to be taken care with personalized services.

The GRE /GRO would be the point of contact for any special request made by the guest. Should be able to resolve issues faced by the guest during their period of stay.

Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

  • Mumbai, Maharashtra, India FAIRMONT Full time

    Job DescriptionWe are looking for a dynamic Guest Relations Associate to join our team at Fairmont Mumbai. In this role, you will be the face of the hotel, responsible for creating memorable experiences for our guests and ensuring their stay exceeds expectations.Key Responsibilities:Warm Welcome: Greet guests upon arrival with a warm and friendly demeanor,...


  • Mumbai, Maharashtra, India Accor Full time

    Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...


  • Mumbai, Maharashtra, India The Indian Hotels Company Limited Full time

    Job ResponsibilitiesRespond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfactionRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests' requirements and inquiresActively listen and resolve guests' complaintsOversee and coordinate all...


  • Mumbai, Maharashtra, India The Indian Hotels Company Limited Full time

    Job Responsibilities Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests' requirements and inquires Actively listen and resolve guests' complaints Oversee and...


  • Mumbai, Maharashtra, India Morpheus Human Consulting Full time

    Reference Code: Job Title:Guest Relation Executive Real EstateMumbai Category: Real Estate Job Description: Our client is an established Realty Business Group Founded in 1986, headquartered in Mumbai, focuses on affordable redevelopment apartments and land projects. Within real estate business verticals, they also focus on land acquisitions projects,...


  • Mumbai, Maharashtra, India Morpheus Human Consulting Full time

    Reference Code: Job Title:Guest Relation Executive Real Estate - Mumbai Category: Real Estate Job Description: Our client is an established Realty Business Group Founded in 1986, headquartered in Mumbai, focuses on affordable redevelopment apartments and land projects. Within real estate business verticals, they also focus on land acquisitions projects,...


  • Mumbai, Maharashtra, India Morpheus Human Consulting Full time

    Reference Code: Job Title:Guest Relation Executive Real Estate - Thane Category: Real Estate Job Description: Our client is a familyowned company deeply and firmly rooted in leadership, integrity and trust. Established in 1988, they are among the Top Real Estate Developers in Mumbai. The company is synonymous for its expertise in the business; right from...


  • Mumbai, Maharashtra, India Accor Full time

    Company DescriptionFairmont Hotels & Resorts is known for its portfolio of more than 90 exceptional hotels, such as The Plaza in New York City and Fairmont The Palm in Dubai. With engaging service, locally inspired cuisine, and a commitment to sustainability, Fairmont is part of Accor, a leading hospitality group with over 5,400 properties worldwide.Job...


  • Mumbai, Maharashtra, India AccorHotel Full time

    We are in need of a dedicated Guest Relations Executive who will ensure that each guest has an unforgettable and smooth experience at Fairmont Mumbai. This position calls for outstanding hospitality skills, keen attention to detail, and a true dedication to exceeding guest expectations.Key Responsibilities:Guest Engagement: Welcome guests warmly, engage with...


  • Mumbai, Maharashtra, India MJ Shah Group Full time

    The GRE will ensure the provision of flawless, upscale, professional and high-class guest service experiences, while acting as a SPOC for all clients' product-related queries and functioning as a sales resource.1) Will be responsible to provide an excellent and consistent level of service to customer inquiries2) Will be responsible to make the customer...


  • Mumbai, Maharashtra, India Raveshia Realty Full time

    Job Details:Experience: - 4 years.Designation: Front Desk/ReceptionistEmployment Type: Full-time Answer, screen and forward incoming phone calls. Welcoming guests visiting the site. Direct visitors to the appropriate person. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g pens, forms and brochures) Maintain...


  • Mumbai, Maharashtra, India Accor Full time

    Company DescriptionFairmont Hotels & Resorts offers a unique collection of over 90 exceptional hotels, where special moments, pleasures, and milestones are celebrated and cherished long after each visit. With a history dating back to 1907, Fairmont hotels are known for their charisma, deep connection to local culture, and commitment to sustainability. Part...


  • Mumbai, Maharashtra, India Accor Full time

    Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...


  • Mumbai, Maharashtra, India Smart Moves Consultants Full time

    Greetings from Smart Moves Consultants This is with reference to your resume posted on Indeed, we have an opening for one of our esteemed client.Please find the details below:Position: Guest relation ExecutiveLocation: Santacruz WestJob Description - Supervision of Guest Assistance. Execute all the guest relations activities to achieve maximum guest...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...


  • Mumbai, Maharashtra, India Taj Hotels Full time

    Call HR at Minimum 1 year experience in hotel industry as guest relationship executive / receptionist requiredfemales preferredLocation : BandraSalary : upto 25KDUTIES AND RESPONSIBILITIES:Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing...


  • Mumbai, Maharashtra, India Mayfair Housing Full time

    Responsibilities:Filling up the walk ins form of Clients or Brokers.Escorting the clients to the waiting lounge or area.Assigning a sales manager on Rota basis as approved by the site head.Maintaining the stock of pantry, stationery.Handling walk-in clients at Project sites.Ensure customers are attended on time regarding project details.Respond to customers...


  • Mumbai, Maharashtra, India Chilzo Full time

    Job Summary:The Guest Relations Executive is responsible for creating a positive first impression on guests as they enter the establishment. This role involves greeting and seating guests, managing reservations, and coordinating with the wait staff to ensure a smooth and efficient dining experience.Duties and Responsibilities:Greeting GuestsReservation...


  • Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 30 TO 40KLOCATION:MumbaiVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:FemaleEXPERIENCE: 2 TO 3 YearsJOB DETAILSTo meet and greet the member arriving at the club and to guide him / her as per the requirements.To ensure that the member is provided with all the desired information either by self knowledge or by consulting an appropriate...