Guest Relations Manager
1 week ago
Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfactionRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests' requirements and inquiresActively listen and resolve guests' complaintsOversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)Coordinate and manage communication between guests and staffPromote all amenities, conveniences and programs offeredDirect, coach and manage guest relations team to ensure all standards and operating procedures are adhered toAppraise team's performance and produce reportsExamine activities logbook, assign tasks appropriately and implement control schedule daily
Guest Relations Manager requirements
Proven working experience as guest relations managerWorking experience in hospitalityExperience with needs assessment techniques, quality standards and satisfaction evaluation techniquesFamiliarity and interest in industry's latest trendsHands on experience with guest relationship management softwareProficiency in English, multilingualism will be considered an assetExcellent problem resolution skills along with outstanding communication and active listening skillsAbility to work flexible hoursHighly responsible and reliable with a professional presentationBS degree in hospitality management, business administration or related field
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Guest Relations Manager
1 week ago
Mumbai, Maharashtra, India The Indian Hotels Company Limited Full timeJob Responsibilities Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests' requirements and inquires Actively listen and resolve guests' complaints Oversee and...
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Guest Relations Associate
1 week ago
Mumbai, Maharashtra, India FAIRMONT Full timeJob DescriptionWe are looking for a dynamic Guest Relations Associate to join our team at Fairmont Mumbai. In this role, you will be the face of the hotel, responsible for creating memorable experiences for our guests and ensuring their stay exceeds expectations.Key Responsibilities:Warm Welcome: Greet guests upon arrival with a warm and friendly demeanor,...
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Guest Relations Officer
1 week ago
Mumbai, Maharashtra, India Hyatt Centric Juhu Mumbai Full timeSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relation Officer/Executive is responsible to assist in the smooth and efficient running of the Front Office Department within the...
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Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India AccorHotel Full timeWe are in need of a dedicated Guest Relations Executive who will ensure that each guest has an unforgettable and smooth experience at Fairmont Mumbai. This position calls for outstanding hospitality skills, keen attention to detail, and a true dedication to exceeding guest expectations.Key Responsibilities:Guest Engagement: Welcome guests warmly, engage with...
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Guest Relations Associate
1 week ago
Mumbai, Maharashtra, India Accor Full timeCompany DescriptionFairmont Hotels & Resorts is known for its portfolio of more than 90 exceptional hotels, such as The Plaza in New York City and Fairmont The Palm in Dubai. With engaging service, locally inspired cuisine, and a commitment to sustainability, Fairmont is part of Accor, a leading hospitality group with over 5,400 properties worldwide.Job...
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Guest Relations Associate
1 week ago
Mumbai, Maharashtra, India Accor Full timeCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
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Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...
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Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Chilzo Full timeJob Summary:The Guest Relations Executive is responsible for creating a positive first impression on guests as they enter the establishment. This role involves greeting and seating guests, managing reservations, and coordinating with the wait staff to ensure a smooth and efficient dining experience.Duties and Responsibilities:Greeting GuestsReservation...
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Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Smart Moves Consultants Full timeGreetings from Smart Moves Consultants This is with reference to your resume posted on Indeed, we have an opening for one of our esteemed client.Please find the details below:Position: Guest relation ExecutiveLocation: Santacruz WestJob Description - Supervision of Guest Assistance. Execute all the guest relations activities to achieve maximum guest...
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Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India Accor Full timeCompany DescriptionFairmont Hotels & Resorts offers a unique collection of over 90 exceptional hotels, where special moments, pleasures, and milestones are celebrated and cherished long after each visit. With a history dating back to 1907, Fairmont hotels are known for their charisma, deep connection to local culture, and commitment to sustainability. Part...
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Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India Accor Full timeCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
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Guest Relations Executive
1 week ago
Navi Mumbai, Maharashtra, India Arihant Superstructures Ltd. Full timeReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g....
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Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India AccorHotel Full timeCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite - an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
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Jobs for Guest Relation Executive
1 month ago
Mumbai, Maharashtra, India timesjobs Full timeSALARY: 30 TO 40KLOCATION:MumbaiVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:FemaleEXPERIENCE: 2 TO 3 YearsJOB DETAILSTo meet and greet the member arriving at the club and to guide him / her as per the requirements.To ensure that the member is provided with all the desired information either by self knowledge or by consulting an appropriate...
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Jobs for Guest Relation Executive
3 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeSALARY: 30 TO 40KLOCATION:MumbaiVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:FemaleEXPERIENCE: 2 TO 3 YearsJOB DETAILSTo meet and greet the member arriving at the club and to guide him / her as per the requirements.To ensure that the member is provided with all the desired information either by self knowledge or by consulting an appropriate...
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Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India The Indian Hotels Company Limited Full timeJob Responsibilities Follow the hotel's mission statement along with the department's guidelines. Manage guest check-ins for regular, walk-in, and VIP guests ensuring a smooth process from front desk reception to room escorting. Prepare personalized welcome letters for guests. Handle group bookings, check-ins, and check-outs efficiently. ...
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Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Taj Hotels Full timeCall HR at Minimum 1 year experience in hotel industry as guest relationship executive / receptionist requiredfemales preferredLocation : BandraSalary : upto 25KDUTIES AND RESPONSIBILITIES:Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing...
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Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: Job Title:Guest Relation Executive Real Estate - Thane Category: Real Estate Job Description: Our client is a familyowned company deeply and firmly rooted in leadership, integrity and trust. Established in 1988, they are among the Top Real Estate Developers in Mumbai. The company is synonymous for its expertise in the business; right from...
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Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India MJ Shah Group Full timeThe GRE will ensure the provision of flawless, upscale, professional and high-class guest service experiences, while acting as a SPOC for all clients' product-related queries and functioning as a sales resource.1) Will be responsible to provide an excellent and consistent level of service to customer inquiries2) Will be responsible to make the customer...
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Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: Job Title:Guest Relation Executive Real Estate - Mumbai Category: Real Estate Job Description: Our client is an established Realty Business Group Founded in 1986, headquartered in Mumbai, focuses on affordable redevelopment apartments and land projects. Within real estate business verticals, they also focus on land acquisitions projects,...